Terms and Conditions of Use

This page details the Terms and Conditions of Use (the terms) of the website -this, herein referred to as “rwandair.com” or “the website”. If you wish to read the Carriage Terms, which pertain to the air transportation services that RwandAir provides, please click here.

Any reference to “we”, “us”, or “our” is a reference to RwandAir, the airline (also referred to as “the company”) that owns this website. All information and content available or incorporated in this website, which is accessible at http://www.rwandair.com, is made available by RwandAir. The company reserves itself the right to alter, remove, or add content and information to rwandair.com without notice. Any reference to “you”, “your” is a reference to any individual or entity using this website.

Acceptance of the Terms

Any use, access, referral to, or viewing (individually or collectively referred to as “use”) of rwandair.com, in whole or in part, is subject to the Terms and Conditions of Use and any document we incorporate herein by reference. Your continued use of rwandair.com is proof of your acceptance of and your agreement to comply with the terms. Your communications to rwandair.com may be intercepted by a third party, as defined by the Internet Privacy Act (as referenced here) by us or any competent authority.

Intellectual Property

rwandair.com is owned by RwandAir. The domain name, the trademark logo, the “Fly our Dream to the Heart of Africa” tagline and the name RwandAir are registered in the name of RWANDAIR LTD. Any unauthorized use of this website is prohibited. Although portions of the content provided may be copied or downloaded (such as travel itinerary or related documents for the services rendered on this website), you undertake NOT to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, sell, resell or lease any information or content provided in the form of services or products (software, code logic, etc) obtained from rwandair.com without our prior written and explicit consent.

Other product or company names and logos contained in this website may be the intellectual property of their respective owners.

Content and Information

rwandair.com is offered to you on an “as is” basis for personal and non-commercial use. This website is presented without any representations or warranties whatsoever, whether express, implied, or statutory, in respect to the accuracy, completeness and/or reliability of any information, ideas or opinions expressed on this website, and as such shall NOT be regarded as advice or the official opinion of RwandAir, its agents or representatives; OR that this website can be rendered by your browser and hardware and is free from any form of digital threat, or contain harmful code-logic that could impede in any manner your computer system, network, any handset or mobile device or tablet, your hardware or software. Your continued use of the website determines your acceptance of all risks in this respect.

To the extent that any link to another website is presented on rwandair.com, we make no warranties or representations, whether express, implied or statutory and bear no responsibilities as to the content of such other website.

We may, at our express discretion, suspend or terminate:

• All or part(s) of the content and/or functionality of the website,
• Your rights and privileges of use of part(s) of the content and/or functionality of the website.

Use of rwandair.com

You may, to the highest legal extent possible, use and consume data and information provided on the website. You are NOT allowed, without prior written approval, to:

• Frame, link to, modify, distribute, commercialize, exploit or alter this website or its content,
• Incorporate any part of the website content in any other work or publication, and/or
• Perform any other act which may not be considered fair use.

SPECIFICALLY, YOU MAY NOT:

• Monitor or copy any content or information of this website using any robot, spider, screen scraper or other automated means or any manual process for any purpose without our prior written consent,
• Violate the restrictions in any robot exclusion headers on this website or bypass or circumvent other measures employed to prevent or limit access to this website,
• Take any action that imposes, or may impose, in the opinion of RwandAir, an unreasonable or disproportionately large load on the server,
• Deep-link to any portion of this website (including, but not limited to, the purchase path for any travel services) for any purpose without our prior written consent.

DISCLAIMER

Subject to the provisions of the laws of Rwanda and to the fullest extent allowed by law, RwandAir shall NOT be held liable whatsoever in relation to rwandair.com. You therefore indemnify us against any loss, liability, expense, claim, penalty or damage, whether direct, indirect, special or consequential, arising from your use of or reliance on this website, or any actions or transactions incured as a result of your act, even if we have been advised of the possibility of such occurence. In particular, we are not liable for inaccuracies relating to information and descriptions of services and products offered.

In addition, we will not be liable for any unavailability, interruption, downtime, malfunction, or failure of this website for any reason whatsoever, at any given time; NOR shall we be held accountable for any loss suffered due to the use of other website(s) to which a link is provided on rwandair.com.

If any of the limitations or exclusions of our liability in these terms are deemed invalid or unenforceable by any competent court, arbitrator or authority, in NO event will our total cumulative liability to you exceed USD 2,000.

Applicable Law

The terms shall be governed in accordance with the laws of Rwanda. Any disputes arising out of or in connection to the website, these terms or any other legal document referenced on this website or any matter related to or in connection herewith, shall require full consent to the exclusive jurisdiction of the courts of Rwanda.

General

All correspondence relating to this website or these terms should be addressed to:

RwandAir, Kigali International Airport, P.O. Box 7275 Kigali, Rwanda; for the attention of eCommerce & Online Marketing, Commercial Department. For further information, contact us at Tel: +250-252 503687, Fax: +250- 252 503686.