|Come, Grow With Us|
RwandAir is interested in hiring competent people to fill the following position:
JOB TITLE: Customer Care Agent
DEPARTMENT: Ground Operations and Cargo
SECTION: Ground Operations
UNIT: Customer care Unit
1. JOB PURPOSE
Responsible for customer service delivery to ensure efficient planning, service delivery procedures, fight monitoring, and maximize incremental airline revenue to ensure profitability and optimal revenue output.
2. KEY RESPONSIBILITIES
• To ensure efficient passenger handling at check-in, boarding, arrivals and the lounges, for positive customer experience;
3. EDUCATION AND EXPERIENCE
• University graduate or hospitality diploma, with a minimum of 3 years experience in airline.
4. KNOWLEDGE, SKILLS AND ABILITIES
• Knowledge of airport services and cargo operations.
How to apply
• An application letter addressed to General Manager -Human Resources
The deadline for submitting application documents is June 26,2015 at the front desk of our Head Office located at Kigali International Airport, Top Floor building.