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Deputy Manager, Catering Service

Job Title : Deputy Manager, Catering Service

Duties and Responsibilities:

  • Plan and organize food/beverage services of RwandAir and businesses, whilst meeting with customer expectations, food and hygiene standards and financial targets.
  • Recruit and train permanent and casual catering staff
  • Organize and lead and motivate the catering staff
  • Plan menus in consultation with the manager with RwandAir supplier chefs
  • Ensure health and safety regulation are strictly observed
  • Budget and establish financial target and forecasts
  • Monitor the quality of product and services provided
  • Keep financial and administrative records
  • Manage and monitoring catering related spending levels
  • Maintain stock revels and ordering new suppliers as required
  • Liaise with suppliers and clients
  • Negotiate contract with suppliers
  • Ensure that onboard food & beverage comply with all health and safety regulations and standards
  • Oversee the management of facilities E.g. checking event bookings and allocation of resources /staff
  • Preserve excellent levels of internal and external customer service
  • Participate in designing exceptional menus, purchase goods and continuously make necessary improvements
  • Establish targets, KPI’s, schedules, policies and procedures
  • Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
  • Any other assignment as per the supervisor


  • Degree in Finance, Accounting, Business Management or any related field;
  • Should have served at least for 3 years in the finance department of an airline;
  • Should possess financial accounts reconciliation skills;
  • Should speak both French & English fluently ;
  • Communication and leadership skills.

How to apply:

  • An application letter addressed to General Manager -Human Resources
  • Recent and detailed curriculum vitae
  • Notified academic degrees
  • relevant certificates
  • A photocopy of the national identity card
  • Two passport photos
  • Three current referees

The deadline for submitting application documents is November 24 2016 at 4 pm local time at the front desk of our head office located at Kigali International Airport, Top Floor building.

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