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Welcome to RwandAir Tenders
REQUEST FOR PROPOSAL FOR THE UPGRADE OF ALCATEL LUCENT OMNIPCX PABX SYSTEM FOR RWANDAIR

RwandAir is the National Carrier for the Republic of Rwanda. RwandAir mission statement is “to provide unsurpassed, safe and reliable services in air transportation, including strategically linking Rwanda with the outside world, while ensuring a fair return on investment.” In line with these recent developments and expansion: Rwandair has an Alcatel Lucent OMIPCX PABX that is used to receive calls to support its valuable customers for various calls. Rwandair would like to expand its capabilities and upgrade the operating system as it has been used for the last five years.
Rwandair invites all Alcatel Lucent Official Resellers in Rwanda to submit their best offers.

TERMS OF REFERENCE

  1. Among regular official documents, the bidder should present the manufacturer authorization ;
  2. Present the CV of a certified Engineer who will upgrade and configure the PABX
  3. The financial offer should contain the following:
  • Expansion of user licenses for 41 users,
  • Supply and configuration of 41 Alcatel IP phone handsets and their power adapters
  • Upgrade of operating system of Alcatel PABX to the latest release
  • Supply and configuration of auto attendant feature.
  • Support and Maintenance for a period of 1 year (Renewable)
  • Configuration of 2nd Airtel E1 line

The following documents must be submitted a long side financial and technical bid in one envelope;

  • Copy of trading licence
  • Company profile
  • Document signed, dated and stamped
  • Recommendations of similar services executed

Bids submission shall not be later than December 6th 2016 at 10:30 AM local time.
The offers should be put in an envelope get it sealed and write on the top of it the address of the company and put it in another envelope of which it is required to be sealed properly and be addressed to the following;

THE CENTRAL SECRETARIAT
RWANDAIR
P.O.BOX 7275 Kigali-Rwanda
TENDER REFERENCE N°: 66/WB/11/2016-2017
EMAIL: lillian.umuhire@rwandair.com

However RwandAir reserves the right of cancelling this tender any time before a contract is signed. The present request for bids has been addressed to the following service providers:

Sincerely,

John MIRENGE
Chief Executive Officer

 
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