To ensure regulatory compliance, operational efficiency, and seamless cargo handling, the following booking cut-off times apply:
Early booking is strongly recommended for pharmaceuticals, dangerous goods, valuables, live animals, repatriation shipments, courier consignments, and mail dispatches.
All shipments transported by RwandAir Cargo are subject to:
Certain commodities may require additional permits, licenses, certificates, or prior approvals before acceptance.
1. General Cargo ( GENCO) Our General Cargo product is designed for routine commercial shipments that do not require specialized handling or environmental controls. This solution supports efficient transportation across the RwandAir network with dependable transit times and professional cargo management.
Typical Commodities
Shipments may require:
Service Features
For shipments requiring specialized handling, tailored solutions are available through our specialized cargo portfolio.
2. Perishable Cargo (PER)
Our Perishable Cargo product is designed for time-critical and temperature-sensitive shipments requiring priority handling throughout the supply chain.
Typical Commodities
Depending on commodity and destination requirements:
Service Features
Compliance
Our handling procedures preserve freshness, quality, and shelf life from origin to destination.
3. Pharmaceutical Cargo (PHARMA)
RwandAir Cargo provides specialized healthcare logistics solutions for temperature-sensitive pharmaceutical and medical shipments requiring strict temperature management and operational precision.
Our pharmaceutical product supports the transportation of vaccines, biologics, laboratory materials, medical supplies, and other sensitive healthcare commodities.
Temperature Ranges
Pharmaceutical Solutions
Passive Container Solutions
Active Container Solutions
Service Features
Compliance
4. Courier Services
Our Courier Services provide fast, secure, and reliable transportation for urgent and time-sensitive shipments across the RwandAir network.
Typical Shipments
Service Features
Compliance
5. Mail Services
RwandAir Cargo provides secure and efficient Mail Services for postal administrations, government institutions, diplomatic missions, and authorized mail operators.
Our mail handling procedures are guided by Universal Postal Union (UPU) standards and applicable IATA air transport regulations.
Accepted Mail Categories
Depending on mail category and destination:
Service Features
Compliance
6. Dangerous Goods (DG)
Dangerous goods are articles or substances capable of posing a hazard to health, safety, property, or the environment, and are classified according to international dangerous goods regulations.
RwandAir Cargo accepts permitted Dangerous Goods on passenger and cargo aircraft, subject to strict regulatory compliance and operational approval.
Depending on commodity classification:
Service Features
Compliance
Acceptance remains subject to operator limitations, origin/destination restrictions, and applicable government approvals.
7. Live Animals (AVI)
RwandAir Cargo provides safe, humane, and professionally managed transportation for live animals in accordance with IATA Live Animals Regulations (LAR).
Acceptance Requirements
Depending on animal type and destination:
Service Features
Compliance
Our trained cargo teams ensure the highest standards of animal welfare, safety, and operational excellence.
8. Repatriation Services
At RwandAir Cargo, we understand that repatriation is far more than transportation — it is a deeply sensitive, emotional, and humanitarian responsibility.
Our Repatriation Services support families, embassies, funeral homes, humanitarian organizations, and government authorities with compassion, dignity, professionalism, and respect.
This service is conducted in accordance with the IATA Compassionate Transportation Manual (CTM) and applicable international health and aviation regulations.
Types Accepted
Depending on origin and destination requirements:
Packaging Requirements
Service Features
Compliance
Every repatriation movement is managed with discretion, professionalism, and the highest standards of care.
9. Valuable Cargo (VAL)
Valuable Cargo includes high-value and security-sensitive shipments requiring enhanced protection and controlled handling procedures.
Typical Commodities
Depending on shipment nature:
Service Features
Compliance
Strict security controls are maintained throughout the transportation process to ensure maximum shipment protection and integrity.
Kigali International Airport
Tel: +250780967285 / +250738306074
Email: cargo@rwandair.com / cargobooking@rwandair.com
Cargo Warehouse: +250787239565
