Each passenger is allowed one carry-on bag on board. Your carry-on bag should be small enough to fit in the overhead bin or under the seat in front of you. Please keep in mind that your carry-on should not exceed a weight of 10kg/22 lbs, except for Johannesburg, where the authority restricts this to 15 lbs [7 kgs].
The above weight and size limitations shall be verified and confirmed by using the WB baggage moulds/ sizers at check-in areas. All baggage exceeding the carry-on baggage limits shall be checked in, and an excess baggage fee will apply.
Wheelchairs or other assistive devices (e.g., a fully collapsible invalid wheelchair and/or a pair of crutches) will be carried for free, provided the passenger depends on them. Passengers are advised to share detailed information about their wheelchair/mobility aid and batteries with our staff before traveling. This will help our staff better assist you and take necessary safety precautions.
When a baby carrycot is carried, lightweight articles such as bedding, diapers, feeding bottles, and sufficient food for the journey may be carried free, provided the total weight does not exceed 12 kilograms.
We understand that sometimes you need to bring more than just a carry-on bag, which is why we offer checked baggage options for our passengers. The number of checked bags you can bring depends on the purchased ticket and destination.
The standard checked-in baggage allowance is 2 bags of 23 Kgs each in economy class, and 3 bags of 23Kgs each in business class.
We recommend checking your baggage weight before arriving at the airport to avoid surprises. Please note that we cannot accept any single bag exceeding 23kg/50lbs in weight, irrespective of the number of luggage you’re carrying otherwise additional charges will apply.
RwandAir offers generous baggage allowances across all ticket classes and destinations. If you need to carry more than what is included in our standard baggage allowances “2 pieces of 23kgs in economy class, and 3 pieces of 23kgs in business class”, additional baggage charges will apply.
The additional baggage charges vary from one destination to another, region to region, and/or destination to region, or vice versa. The excess baggage policy will serve as the basis for rates applicable in each region to the entire network.
Additional baggage rates from
I. EAST AFRICA - Kigali, Entebbe, Bujumbura, Juba, Nairobi, Mombasa, Dar es Salaam and Arusha (Kilimanjaro)
| Destinations | Piece Based (23Kg) | Heavy weight (single bag between 24-32kg) sold at check-in only |
|---|---|---|
| EAST AFRICA | $100.00 | $50.00 |
| WEST AFRICA | $130.00 | $50.00 |
| CENTRAL AFRICA | $130.00 | $50.00 |
| SOUTHERN AFRICA | $130.00 | $50.00 |
| EUROPE | $200.00 | $78.00 |
| LONDON | $200.00 | $78.00 |
| MIDDLE EAST | $230.00 | $90.00 |
| ASIA | $253.00 | $99.00 |
| UNITED STATES & REST OF THE WORLD | $253.00 | $99.00 |
IV. SOUTHERN AFRICA – Cape Town, Johannesburg, Lusaka and Harare
| Destinations | Piece Based (23Kg) | Heavy weight (single bag between 24-32kg) sold at check-in only |
|---|---|---|
| EAST AFRICA | $170.00 | $66.00 |
| WEST AFRICA | $180.00 | $70.00 |
| CENTRAL AFRICA | $170.00 | $66.00 |
| SOUTHERN AFRICA | $92.00 | $36.00 |
| EUROPE | $200.00 | $78.00 |
| LONDON | $200.00 | $78.00 |
| MIDDLE EAST | $230.00 | $90.00 |
| ASIA | $253.00 | $99.00 |
| UNITED STATES & REST OF THE WORLD | $253.00 | $99.00 |
VI. MIDDLE EAST - Dubai & Doha
| Destinations | Piece Based (23Kg) | Heavy weight (single bag between 24-32kg) sold at check-in only |
|---|---|---|
| EAST AFRICA | $230.00 | $90.00 |
| WEST AFRICA | $230.00 | $90.00 |
| CENTRAL AFRICA | $230.00 | $90.00 |
| SOUTHERN AFRICA | $230.00 | $90.00 |
| EUROPE | $230.00 | $90.00 |
| LONDON | $230.00 | $90.00 |
| MIDDLE EAST | $230.00 | $90.00 |
| ASIA | $230.00 | $90.00 |
| UNITED STATES & REST OF THE WORLD | $253.00 | $99.00 |
III. CENTRAL AFRICA - Libreville, Brazzaville, Douala, Bangui
| Destinations | Piece Based (23Kg) | Heavy weight (single bag between 24-32kg) sold at check-in only |
|---|---|---|
| EAST AFRICA | $115.00 | $45.00 |
| WEST AFRICA | $115.00 | $45.00 |
| CENTRAL AFRICA | $92.00 | $36.00 |
| SOUTHERN AFRICA | $154.00 | $60.00 |
| EUROPE | $200.00 | $78.00 |
| LONDON | $200.00 | $78.00 |
| MIDDLE EAST | $230.00 | $90.00 |
| ASIA | $253.00 | $99.00 |
| UNITED STATES & REST OF THE WORLD | $253.00 | $99.00 |
II. WEST AFRICA – Lagos, Abuja, Accra, Cotonou, Abidjan, Dakar
| Destinations | Piece Based (23Kg) | Heavy weight (single bag between 24-32kg) sold at check-in only |
|---|---|---|
| EAST AFRICA | $130.00 | $50.00 |
| WEST AFRICA | $92.00 | $36.00 |
| CENTRAL AFRICA | $115.00 | $45.00 |
| SOUTHERN AFRICA | $138.00 | $54.00 |
| EUROPE | $200.00 | $78.00 |
| LONDON | $200.00 | $78.00 |
| MIDDLE EAST | $230.00 | $90.00 |
| ASIA | $253.00 | $99.00 |
| UNITED STATES & REST OF THE WORLD | $253.00 | $99.00 |
VII. EUROPE – London, Brussels, and Paris
| Destinations | Piece Based (23Kg) | Heavy weight (single bag between 24-32kg) sold at check-in only |
|---|---|---|
| EAST AFRICA | £220.00 | £86.00 |
| WEST AFRICA | £220.00 | £86.00 |
| CENTRAL AFRICA | £220.00 | £86.00 |
| SOUTHERN AFRICA | £220.00 | £86.00 |
| EUROPE | £220.00 | £86.00 |
| LONDON | £220.00 | £86.00 |
| MIDDLE EAST | £230.00 | £90.00 |
| ASIA | £230.00 | £90.00 |
| UNITED STATES & REST OF THE WORLD | £253.00 | £99.00 |
| Destinations | Piece Based (23Kg) | Heavy weight (single bag between 24-32kg) sold at check-in only |
|---|---|---|
| EAST AFRICA | €200.00 | €100.00 |
| WEST AFRICA | €200.00 | €100.00 |
| CENTRAL AFRICA | €200.00 | €100.00 |
| SOUTHERN AFRICA | €200.00 | €100.00 |
| EUROPE | €200.00 | €100.00 |
| LONDON | €200.00 | €100.00 |
| MIDDLE EAST | €200.00 | €100.00 |
| ASIA | €200.00 | €100.00 |
| UNITED STATES & REST OF THE WORLD | €253.00 | €100.00 |
| Destinations | Piece Based (23Kg) | Heavy weight (single bag between 24-32kg) sold at check-in only |
|---|---|---|
| EAST AFRICA | $253.00 | $99.00 |
| WEST AFRICA | $253.00 | $99.00 |
| CENTRAL AFRICA | $253.00 | $99.00 |
| SOUTHERN AFRICA | $253.00 | $99.00 |
| EUROPE | $253.00 | $99.00 |
| LONDON | $253.00 | $99.00 |
| MIDDLE EAST | $253.00 | $99.00 |
| ASIA | $253.00 | $99.00 |
| UNITED STATES & REST OF THE WORLD | $253.00 | $99.00 |
| Destinations | Piece Based (23Kg) | Heavy weight (single bag between 24-32kg) sold at check-in only |
|---|---|---|
| EAST AFRICA | $253.00 | $99.00 |
| WEST AFRICA | $253.00 | $99.00 |
| CENTRAL AFRICA | $253.00 | $99.00 |
| SOUTHERN AFRICA | $253.00 | $99.00 |
| EUROPE | $253.00 | $99.00 |
| LONDON | $253.00 | $99.00 |
| MIDDLE EAST | $253.00 | $99.00 |
| ASIA | $253.00 | $99.00 |
| UNITED STATES & REST OF THE WORLD | $253.00 | $99.00 |
VIII. DOMESTIC - Kamembe
|
KIGALI to Kamembe & vice versa |
Concept |
KME |
|
Piece Based (23Kg) |
$46 |
|
|
Heavy weight (Additional weight above 23kg up to 32kg) at checkin |
$18 |
IX. Exceptions
| Piece/Bag | Within East Africa | Intra-Africa ( except East Africa ) & vice versa | Africa to Middle East & vice versa | Africa to Asia & vice versa | East Africa to Middle East & vice versa | Africa to Europe & vice versa |
| Approved bag exceeding 32kgs and/or more than 203 CM (See illustration in Annex 1) but not exceeding 50 kgs (prior consent from WB operations e.g. large sport equipment, musical instrument above the standard free baggage allowance. | USD 140 | USD 200 | USD 250 | USD 250 | USD 250 | USD 300 |
Represents the respective per Kg charge in case of small pieces less than 23 Kgs.
Standard dimensions accepted by RwandAir for checked in baggage are (135*13*10) =158cm
If you choose to pack high-value, fragile, or perishable items in your checked bags or as checked bags, we’re not liable for the loss of, damage to, or delay in delivery of such items.
RwandAir's baggage policy for checked baggage varies depending on your fare class and route. Typically, passengers in Economy Class are allowed one or two pieces of checked baggage, each with a maximum weight limit, while Business Class passengers have higher allowances. Check the baggage allowance for your specific flight and fare class on our Baggage Allowance page.
Yes, you can carry cabin baggage on RwandAir flights. The size and weight restrictions for cabin baggage may vary, so please check our Baggage Allowance page for the most up-to-date information. Generally, Economy Class passengers are allowed one piece of cabin baggage, while Business Class passengers may have additional allowances.
Yes, if your checked baggage exceeds the weight or piece limit, you may be subject to excess baggage fees. These fees depend on your route and the excess weight or pieces. You can pay for excess baggage at the airport or online during the booking process to save time and money.
RwandAir allows the carriage of special items like sports equipment and musical instruments, but there may be additional charges or size/weight restrictions. Please refer to our Baggage Allowance page for specific guidelines and fees related to these items.
If your baggage is delayed, lost, or damaged, please report it to RwandAir's Baggage Services at the airport immediately. You will receive a Property Irregularity Report (PIR). For lost baggage, we will make every effort to locate it. For damaged baggage, please keep all relevant documentation and contact us for assistance.
Yes, you can purchase additional baggage allowance in advance through our website or by contacting RwandAir's Customer Service. Buying excess baggage online is often more cost-effective than doing so at the airport. Be sure to check our Baggage Allowance page for details on fees and limitations.
