Baggage Liability
We understand that some of our passengers may need to transport valuable, delicate, or time- sensitive items with them when they travel. As such, we take every precaution to ensure the safe and secure transport of these items, but we also want to ensure that our passengers know our policies and limitations regarding such items.
If you’re traveling with high-value, fragile, or perishable items, we recommend keeping them in carry-on bags or personal items instead of checked bags.
- Money-related items:
Cash, credit cards, traveler’s checks, blank checkbooks, securities, and anything else that has monetary value should either be on your person or in your carry-on baggage. In case of loss of money-related items in your checked baggage, we’re not liable for such items.
- Jewellery:
Necklaces, rings, diamonds, other precious stones, gold, silver, other precious metals, expensive watches, and other small and valuable items like these should also stay out of checked baggage. Similarly, to the money-related items, we’re not liable for the loss of such items.
- Laptops and electronic devices:
Laptops, cell phones, and other small personal electronic devices should remain on your person or in your carry-on bags as we’re not liable for the loss of such items.
- Medically related items:
Prescription medication, other medications, and other medical items should remain with you in the cabin.
- Perishable Items:
We recommend that passengers carry them with them in their carry-on bags or personal items, as we cannot guarantee the proper storage conditions for these items in the cargo hold, and we’re not liable for the damage to or delay in delivery of such items.
- Other items:
Small valuable, hardly replaceable, and expensive should be kept with the passenger in the cabin. Examples include passports and other identification, keys; eyeglasses or sunglasses; photos, exposed film, tickets, art, boarding passes, travel vouchers, mail, financial records, business documents, manuscripts, heirlooms, collectible items, favorite toys, portable data storage devices like flash drives, and software. Other small objects that might be lost have to be kept with the passenger.
- Last minute bag check:
Sometimes on full or nearly full flights, the airplane may run out of room, and you may be forced to check your carry-on bag at the gate. In such a case pack your carry-on bag in a place that allows you to quickly remove the fragile, valuable, and critical items (to be kept in a smaller bag that you can fit under a seat) during gate check.
If you choose to pack high-value, fragile, or perishable items in your checked bags or as checked bags, we’re not liable for the loss of, damage to, or delay in delivery of such items.
