Cargo Services

Our General Cargo product is designed for routine commercial shipments that do not require specialized handling or environmental controls. This solution supports efficient transportation across the RwandAir network with dependable transit times and professional cargo management.

Typical Commodities

• Textiles and garments
• Footwear
• Automotive and aircraft spare parts
• Consumer goods and retail merchandise
• Industrial materials and equipment

Documentation Requirements

Shipments may require:

• Air Waybill (AWB)
• Commercial Invoice
• Packing List
• Export or Import Declaration
• Certificate of Origin (where applicable)
• Customs Entry Documentation

Service Features

• Reliable regional and international connectivity
• Secure cargo handling procedures
• Efficient documentation and cargo processing
• Flexible capacity solutions for businesses and traders

For shipments requiring specialized handling, tailored solutions are available through our specialized cargo portfolio.

Our Perishable Cargo product is designed for time-critical and temperature-sensitive shipments requiring priority handling throughout the supply chain.

Typical Commodities

• Fresh fruits and vegetables
• Flowers and horticultural products
• Fish and seafood
• Meat and dairy products
• Eggs
• Human organs for transplant

Documentation Requirements

Depending on commodity and destination requirements:

• Air Waybill (AWB)
• Commercial Invoice
• Packing List
• Phytosanitary Certificate
• Veterinary Health Certificate
• Export/Import Permit
• Certificate of Origin

Service Features

• Priority handling and expedited transfers
• Cold-chain management support
• Secure and hygienic cargo handling
• Temperature-sensitive shipment coordination
• Quality preservation throughout transport

Compliance

• IATA Perishable Cargo Regulations (PCR)
• International sanitary and phytosanitary standards
• Veterinary and agricultural authority requirements

Our handling procedures preserve freshness, quality, and shelf life from origin to destination.

RwandAir Cargo provides specialized healthcare logistics solutions for temperature-sensitive pharmaceutical and medical shipments requiring strict temperature management and operational precision.

Our pharmaceutical product supports the transportation of vaccines, biologics, laboratory materials, medical supplies, and other sensitive healthcare commodities.

Temperature Ranges

• COL: +2°C to +8°C
• CRT: +15°C to +25°C
• ERT: +2°C to +25°C
• FRO: Frozen

Pharmaceutical Solutions

Passive Container Solutions

• Reliable temperature protection
• Cost-effective transport solution
• Suitable for short and medium-duration shipments
• Ideal for routine pharmaceutical distribution

Active Container Solutions

• Precise temperature management
• Enhanced protection for sensitive products
• Suitable for vaccines and biologics
• Real-time temperature stability during transit

Documentation Requirements

• Air Waybill (AWB)
• Commercial Invoice
• Packing List
• FDA Import/Export Authorization
• Certificate of Analysis (COA)
• Temperature Monitoring Records
• Import License

Service Features

• Dedicated 24/7 shipment support
• Secure temperature-controlled handling
• Trained pharmaceutical cargo specialists
• Continuous cold-chain monitoring
• Priority operational coordination

Compliance

• IATA Temperature Control Regulations (TCR)
• IATA Dangerous Goods Regulations (DGR)
• Good Distribution Practice (GDP)
• FDA regulations

Our Courier Services provide fast, secure, and reliable transportation for urgent and time-sensitive shipments across the RwandAir network.

Typical Shipments

• Business correspondence
• Corporate courier consignments
• E-commerce packages
• Confidential documents
• Small commercial shipments

Documentation Requirements

• Courier Baggage Voucher (CBV)
• Commercial Invoice
• Packing List
• Customs declaration documentation
• Shipper and consignee identification

Service Features

• Priority acceptance and handling
• Fast regional and international connectivity
• Secure transportation and monitoring
• Dedicated operational coordination support

Compliance

• IATA Cargo Handling standards
• ICAO aviation security regulations
• International customs requirements

RwandAir Cargo provides secure and efficient Mail Services for postal administrations, government institutions, diplomatic missions, and authorized mail operators.

Our mail handling procedures are guided by Universal Postal Union (UPU) standards and applicable IATA air transport regulations.

Accepted Mail Categories

• International letter mail
• Express Mail Service (EMS)
• Registered mail
• Diplomatic mail
• Official government correspondence
• Postal dispatch bags and packets

Documentation Requirements

Depending on mail category and destination:

• Postal dispatch documentation
• CN forms under UPU standards
• Customs declaration documentation
• EMS documentation where applicable

Service Features

• Secure and traceable mail transportation
• Priority processing for time-sensitive dispatches
• Efficient transfer and transit handling
• Reliable regional and international mail connectivity
• Compliance-driven mail handling procedures

Compliance

• Universal Postal Union (UPU) operational standards
• IATA mail handling procedures
• ICAO aviation security regulations
• Customs and postal authority requirements

Dangerous goods are articles or substances capable of posing a hazard to health, safety, property, or the environment, and are classified according to international dangerous goods regulations.

RwandAir Cargo accepts permitted Dangerous Goods on passenger and cargo aircraft, subject to strict regulatory compliance and operational approval.

Documentation Requirements

Depending on commodity classification:

• Shipper’s Declaration for Dangerous Goods (DGD)
• Air Waybill (AWB)
• Material Safety Data Sheet (MSDS/SDS)
• Commercial Invoice
• Packing List
• Import/Export approval where required
• Government authorization for restricted substances

Service Features

• Specialized dangerous goods handling
• Trained and certified cargo personnel
• Regulatory compliance monitoring
• Secure transportation procedures
• Advance operational coordination

Compliance

• IATA Dangerous Goods Regulations (DGR)
• ICAO Technical Instructions
• National hazardous materials regulations

Acceptance remains subject to operator limitations, origin/destination restrictions, and applicable government approvals.

RwandAir Cargo provides safe, humane, and professionally managed transportation for live animals in accordance with IATA Live Animals Regulations (LAR).

Acceptance Requirements

• Domesticated or non-harmful animals only
• IATA-compliant animal containers
• Veterinary and vaccination compliance
• Advance booking coordination required

Documentation Requirements

Depending on animal type and destination:

• Air Waybill (AWB)
• Veterinary Health Certificate
• Vaccination Records
• Export Permit
• Import Permit
• CITES Permit where applicable
• Animal Identification Documentation

Service Features

• Priority loading and unloading
• Specialized animal handling procedures
• Dedicated disruption management support
• Welfare-focused transportation processes
• Professional operational coordination

Compliance

• IATA Live Animals Regulations (LAR)
• Veterinary and animal health authority requirements
• CITES regulations for protected species

Our trained cargo teams ensure the highest standards of animal welfare, safety, and operational excellence.

At RwandAir Cargo, we understand that repatriation is far more than transportation — it is a deeply sensitive, emotional, and humanitarian responsibility.

Our Repatriation Services support families, embassies, funeral homes, humanitarian organizations, and government authorities with compassion, dignity, professionalism, and respect.

This service is conducted in accordance with the IATA Compassionate Transportation Manual (CTM) and applicable international health and aviation regulations.

Types Accepted

• Coffined
• Cremated

Documentation Requirements

Depending on origin and destination requirements:

• Death Certificate
• Embalming Certificate
• Non-Contagious Certificate where applicable
• Passport of the deceased
• Burial/Transit Permit
• Embassy or Consular Authorization
• National Police Clearance
• Air Waybill (AWB)

Packaging Requirements

• Hermetically sealed zinc or iron coffin
• Absorbent internal lining
• Wooden inner coffin (casket)
• Protective outer packaging
• Strong wooden outer crate with handles

Service Features

• Respectful and dignified handling
• Dedicated coordination with embassies and funeral homes
• Priority operational support
• Continuous shipment communication
• Specialized handling by trained cargo personnel

Compliance

• IATA Compassionate Transportation Manual (CTM)
• IATA Human Remains Handling Guidelines
• ICAO public health and aviation regulations
• National health authority requirements

Every repatriation movement is managed with discretion, professionalism, and the highest standards of care.

Valuable Cargo includes high-value and security-sensitive shipments requiring enhanced protection and controlled handling procedures.

Typical Commodities

• Gold and precious metals
• Platinum
• Banknotes and securities
• High-value shipments

Documentation Requirements

Depending on shipment nature:

• Air Waybill (AWB)
• Commercial Invoice
• Packing List
• Proof of ownership/value
• Insurance Certificate
• Government authorization where applicable
• Customs declaration documentation
• Trading License and Export Certificate
• Essay Certificate

Service Features

• Enhanced security procedures
• Controlled cargo handling
• Secure shipment monitoring
• Dedicated operational coordination
• Restricted-access handling environments

Compliance

• AVSEC
• National security and export control requirements

Strict security controls are maintained throughout the transportation process to ensure maximum shipment protection and integrity.