|“Our values commit us to continuously pursue excellence in everything we do. We know that our staff remain our most valuable asset and we remain focused on creation of a culture of transparency, integrity and teamwork”, RwandAir CEO John Mirenge.|
We began operations on 1st December 2002 as the new national carrier under the name Rwandair Express (passenger Air transportation as the core activity) for Rwanda with a concession to carry out airport ground handling (ancillary activity) at Kigali International airport, Kanombe. In March 2009, we registered a new trademark “RwandAir” which is our current operating name.
Operating from Kigali as our hub, the airline boasts of a young fleet of two Boeing 737-800NG, two Boeing 737-500, and a Dash8-200 and has chosen to provide a memorable travel experience to every single passenger on our routes. Later this year we will take delivery of two Boeing 737-800 from Boeing Commercial Airplanes.
We serve most East African Community capital cities with daily flights and fly to Johannesburg and Dubai three times a week. Recently, we introduced flights to Lagos in Nigeria, Libreville in Gabon and to Brazzaville in the Republic of Congo. Our current destinations include Nairobi, Entebbe, Mombasa, Bujumbura, Dar Es Salaam, Kilimanjaro, Johannesburg, Brazzaville and Dubai. We have code share agreements with SN Brussels on the Kigali-Brussels Sector and Ethiopian Airlines on the Kigali-Addis Ababa Sector.
Our Mission is “To provide unsurpassed, safe and reliable services in air transportation, including strategically linking Rwanda with the outside world, while ensuring a fair return on investment”“. We have a vision to be ““The airline of obvious choice in the markets we serve”.
Our corporate objectives are:
At RwandAir we value;
Customer:-Surpass customer expectations of services by continuously improving and innovating products as well as service delivery.
Safety and Environment:-Uphold the highest safety and security standards. To work in a manner that protects the health and well being of the individual, as well the environment.
Integrity:-Committed to upholding transparency, honesty, trustworthiness, and general integrity in dealing with all stakeholders.
Employees:-To maintain an inclusive working environment that embraces new ideas, change, respect for the individual and equal opportunity to realize one’s potential.
Corporate Social Responsibility:-To remain sensitive to the social issues affecting the communities the company operates in.
Profitability and Accountability:-We are committed to adding value to the shareholder’s wealth by conducting business profitably.
Individually and collectively to be accountable for behaviors, actions and results.