Please note that all aforementioned prohibited items will be seized at the boarding gate by the Local authorities and depending on local rules and regulations, items may not be returned to you. Dangerous Goods or Hazardous Material (HAZMAT) are items or articles or substances which are capable of posing a risk to health, safety, property or the environment and classified as following:
As of 1 June 2007, International Civil Aviation Organization (ICAO) recommends all liquids, gels, pastes and aerosols up to 100 ml must be carried in one transparent and re-sealable plastic bag to a maximum capacity of 1 Liter. The transparent bag dimensions should not exceed 20 cm x 20 cm or 8 inches x 8 inches. Containers over 100 ml will not be accepted even if they are partially full. All items must fit comfortably in the plastic bag. You are required to keep your clear transparent bag of liquids separately for security screening.
There are no restrictions on baby food and medication. However, you will be required to present a medical certificate for medication taken onboard.
As of 2019, Electric cigarettes, commonly known as e-cigarettes, or vape pens, are strictly prohibited in Rwanda. In line with national regulations, RwandAir strictly prohibits the carriage of e-cigarettes on board any of its flights, regardless of the departure or destination points. This prohibition applies to all passengers, including those traveling to or from Rwanda or transiting through RwandAir's hubs.
RwandAir's baggage policy for checked baggage varies depending on your fare class and route. Typically, passengers in Economy Class are allowed one or two pieces of checked baggage, each with a maximum weight limit, while Business Class passengers have higher allowances. Check the baggage allowance for your specific flight and fare class on our Baggage Allowance page.
Yes, you can carry cabin baggage on RwandAir flights. The size and weight restrictions for cabin baggage may vary, so please check our Baggage Allowance page for the most up-to-date information. Generally, Economy Class passengers are allowed one piece of cabin baggage, while Business Class passengers may have additional allowances.
Yes, if your checked baggage exceeds the weight or piece limit, you may be subject to excess baggage fees. These fees depend on your route and the excess weight or pieces. You can pay for excess baggage at the airport or online during the booking process to save time and money.
RwandAir allows the carriage of special items like sports equipment and musical instruments, but there may be additional charges or size/weight restrictions. Please refer to our Baggage Allowance page for specific guidelines and fees related to these items.
If your baggage is delayed, lost, or damaged, please report it to RwandAir's Baggage Services at the airport immediately. You will receive a Property Irregularity Report (PIR). For lost baggage, we will make every effort to locate it. For damaged baggage, please keep all relevant documentation and contact us for assistance.
Yes, you can purchase additional baggage allowance in advance through our website or by contacting RwandAir's Customer Service. Buying excess baggage online is often more cost-effective than doing so at the airport. Be sure to check our Baggage Allowance page for details on fees and limitations.