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We began operations on 1st December 2002 as the new national carrier under the name Rwandair Express (passenger Air transportation as the core activity) for Rwanda with a concession to carry out airport ground handling (ancillary activity) at Kigali International airport, Kanombe. In March 2009, we registered a new trademark “RwandAir” which is our current operating name.

Operating from Kigali as our hub, the airline boasts of a young fleet of two Boeing 737-800NG, two Boeing 737-700NG, two CRJ900NG and a Dash8-200 and has chosen to provide a memorable travel experience to every single passenger on our routes. Later this year we will take delivery of a brand new Bombardier Q-400NextGen.

We serve most East African Community capital cities as well Johannesburg and Dubai with daily flights. Recently, we introduced Flights to Lagos in Nigeria, Accra in Ghana, Juba in South Sudan and intend to expand to Doula in Cameroon. Our Current destinations include Nairobi, Entebbe, Mombasa, Bujumbura, Dar es Salaam, Kilimanjaro, Johannesburg, Brazzaville, Dubai, Lagos, Accra and Juba . We have code share agreements with SN Brussels on the Kigali-Brussels Sector and Ethopian Airlines on the Kigali-Addis Ababa Sector.

"Our values commit us to continously
pursue excellence in everything we do. We know that
our staff remain our most valuable asset and we
remain focused on creation of a culture of
transparency, integrity and teamwork."

RwandAir CEO John Mirenge
 
 
OUR MISSION
Our Mission is:
"To provide unsurpassed, safe and reliable services in air transportation, including strategically linking
Rwanda with the outside world, while ensuring a fair return on investment". "We have a vision to be
The airline of obvious choice in the markets we serve”.
OUR CORPORATE OBJECTIVES
Our corporate objectives are:
  • To provide safe, secure and reliable air transportation services on all our selected routes, thereby
    linking Rwanda with the rest of the world.
  • To operate with aircraft and other equipments which are maintained to the highest international standards.
  • To ensure that our Airline is well integrated in the industry
  • To serve customers warmly and efficeintly, continously benchmarking with the best-run competitors and globally.
  • To enhance shareholder value thriugh profitability and capital growth.
  • To create and maintain a working environment that encourages employees to continously improve
    their knowledge and exploit their full potential.
  • To encourage and participate in the promotion of the growth of the tourism in Rwanda.
  • To facilitate the movement of the people and goods for the promotion of trade and industry fot the well being of Rwanda.
OUR VALUES
At RwandAir we value;
Customer:-Surpass customer expectations of services by continuously improving and innovating products as well as service delivery.
Safety and Environment:-Uphold the highest safety and security standards. To work in a manner that protects the health and well being of the individual, as well the environment.
Integrity:-Committed to upholding transparency, honesty, trustworthiness, and general integrity in dealing with all stakeholders.
Employees:-To maintain an inclusive working environment that embraces new ideas, change, respect for the individual and equal opportunity to realize one’s potential.
Corporate Social Responsibility:-To remain sensitive to the social issues affecting the communities the company operates in.
Profitability and Accountability:-We are commited to adding value to the shareholder's wealth by conducting business profitablity
Individually and collectively to be accountable for behaviours, actions and results.
 
  "We invest heavily in training and maintenance for you to fly safely. Our highest aim is to get customer satisfaction"  
  RwandAir Chief Pilot Ricardo Naval.
   
  RwandAir has embarked on a fleet acquisition plan with the future in mind. We go about this by investing in safety, technology and efficient planes. To learn more about our fleet (current and planned), view a model or class of aircraft from the list below. Our seating plan is designed for safety, privacy and a feeling of spaciousness as you travel with us.
   
  Two Boeing 737-700NG Specifications
   
 
Seating Capacity 12 Business Class, 108 Economy Class
Cargo Capacity 27.3m3
Overall Length 33.6m
Wingspan 35.7m
Overall Height 12.5m
Cabin Width/Height 3.54m/2.20m
Max. Takeoff Weight 70,080 kgs
Cruising Speed / Max. Speed Mach 0.78 / Mach 0.82
   
   
  Two Bombardier CRJ-900 NextGen
   
 
Seating Capacity 6 Business Class, 69 Economy Class
Cargo Capacity 16.8m³
Overall Length 36.2m
Wingspan 24.9m
Overall Height 7.5m
Cabin Width/Height 2.16m/1.89m
Max. Takeoff Weight 84,500lb
Cruising Speed / Max. Speed Mach 0.78 / Mach 0.83
   
   
  One Brand new Bombardier Q-400 Next Gen
   
 
Seating Capacity 67 seatconfiguration- 7 Business class seats and 60 Economy seats
Cargo Capacity After Baggage comportment 411 Cu/Ft Forward Baggage Comportment 91 Cu/Ft
Overall Length 107ft 9in
Wingspan 93ft 3in
Overall Height 27ft 4in
Cabin Width/Height Cabin Width 105.9in/Cabin Height 76.1in
Max. Takeoff Weight 65,200lb(29,574kg)
Cruising Speed / Max. Speed Max Cruise Speed:360 Kts
   
   
  Two Boeing 737-800NG Specifications
   
 
Seating Capacity 16 Business Class - 51' pitch, 138 Economy Class - 31' pitch
Cargo Capacity 21.4 - 52.0m³
Overall Length 39.5m
Wingspan 34.3m
Overall Height 12.5m
Cabin Width/Height 3.54m/-
Max. Takeoff Weight 155,500lb
Cruising Speed / Max. Speed 809.5kph / -
   
   
 
 
Being Responsible Change Agents
We recognize the importance of building strong relationships, not only with our customers and business partners, but also with the many communities we serves. We practice good corporate citizenship actively through the support of education and sports initiatives, both locally and abroad. We are also committed to helping the less privileged, sponsoring programmes for the needy, involving handicapped children as well as protecting the environment.
  Education
We believe people are a country’s greatest asset and their potential must be developed to the fullest, hence our hearty support, in cash and kind, for schools, and institutions of higher learning. RwandAir also contributes to community programmes which support the education of bright but financially challenged students.
 
  The Environment
RwandAir has an obligation to contribute to the protection and preservation of the environment. We understand the importance of being part of the “green planet” for the sake of future generations hence our quest to seek newer and better technology that will not only bring efficiency but also conserve the environment.
 
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Partners and Alliances.
RwandAir works with various partner airlines to offer improved network and service benefits to our customers.Our guests can look forward to various value added services with our partnership with other airlines. These include;
  • More connecting flights, particularly through codeshare arrangements.
  • Access to more airports and hubs worldwide.
  • Seamless travel experience up to final destinations.
  • Availability of more combined fare products.
  • Commitment to high service standards that come with our partners’ brand reputations.
Our Code Share Partners.
We have a code share agreement with Brussels Airlines on the Kigali – Brussels Sector, Ethiopian Airways on the Kigali – Addis Ababa Sector, Air Uganda on the Kigali Entebbe Sector. For connections into Tanzania, we fly to Kilimanjaro offering connections to the rest of the country in code share with Precision Air.
Interline Agreement Partners.
Some of the major airlines we have Interline Agreements with are;
Kenya Airways/KLM, Air France, Delta, Air Tanzania, Kingfisher, Southern China Airlines, Oman Air and South African Airways.
 
 
 
 
 
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