Travel Alert | WB108/109

Travel Alert | WB108/109 – 11 August

Passengers travelling on WB108/109 on 11 August are advised that the return sector will operate via Harare due to operational requirements.
We apologize for the inconvenience caused and appreciate your understanding.

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Travel Alert | WB108/109 – 11 August

How satisfied are you overall RwandAir services?

Overall booking and ticket purchase

Overall, check-in process (friendliness, efficiency of staff and waiting time at the check-in)

Overall service at the airport lounge

Overall boarding and transfer process at Kigali International Airport HUB

Friendliness, availability and communication skills of the cabin crew

Overall cabin cleanliness

Quality & presentation of onboard meals/snacks and beverages

Content of onboard entertainment (selection, variety of movies, audio, shows, etc...)

Overall baggage services by RwandAir

Timeliness, quality and accuracy of flight information (schedule change, cancelation and delays if any)

Please rate your satisfaction of the overall customer experience

Should you wish to provide further pr specific details, please provide feedback here

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Travel Alert | WB108/109 – 11 August

Overall booking and ticket purchase

Overall, check-in process (friendliness, efficiency of staff and waiting time at the check-in)

Overall service at the airport lounge

Overall boarding and transfer process at Kigali International Airport HUB

Friendliness, availability and communication skills of the cabin crew

Overall cabin cleanliness

Quality & presentation of onboard meals/snacks and beverages

Content of onboard entertainment (selection, variety of movies, audio, shows, etc...)

Overall baggage services by RwandAir

Timeliness, quality and accuracy of flight information (schedule change, cancelation and delays if any)

Please rate your satisfaction of the overall customer experience

Should you wish to provide further pr specific details, please provide feedback here