We understand that sometimes you need to bring more than just a carry-on bag, which is why we offer checked baggage options for our passengers. The number of checked bags you can bring depends on the purchased ticket and destination.
The standard checked-in baggage allowance is 2 bags of 23 Kgs each in economy class, and 3 bags of 23Kgs each in business class.
We recommend checking your baggage weight before arriving at the airport to avoid surprises. Please note that we cannot accept any single bag exceeding 23kg/50lbs in weight, irrespective of the number of luggage you’re carrying otherwise additional charges will apply.
*All baggage rates have a 20% discount if purchased at least 72hrs before departure.
RwandAir's baggage policy for checked baggage varies depending on your fare class and route. Typically, passengers in Economy Class are allowed one or two pieces of checked baggage, each with a maximum weight limit, while Business Class passengers have higher allowances. Check the baggage allowance for your specific flight and fare class on our Baggage Allowance page.
Yes, you can carry cabin baggage on RwandAir flights. The size and weight restrictions for cabin baggage may vary, so please check our Baggage Allowance page for the most up-to-date information. Generally, Economy Class passengers are allowed one piece of cabin baggage, while Business Class passengers may have additional allowances.
Yes, if your checked baggage exceeds the weight or piece limit, you may be subject to excess baggage fees. These fees depend on your route and the excess weight or pieces. You can pay for excess baggage at the airport or online during the booking process to save time and money.
RwandAir allows the carriage of special items like sports equipment and musical instruments, but there may be additional charges or size/weight restrictions. Please refer to our Baggage Allowance page for specific guidelines and fees related to these items.
If your baggage is delayed, lost, or damaged, please report it to RwandAir's Baggage Services at the airport immediately. You will receive a Property Irregularity Report (PIR). For lost baggage, we will make every effort to locate it. For damaged baggage, please keep all relevant documentation and contact us for assistance.
Yes, you can purchase additional baggage allowance in advance through our website or by contacting RwandAir's Customer Service. Buying excess baggage online is often more cost-effective than doing so at the airport. Be sure to check our Baggage Allowance page for details on fees and limitations.