News & Press releases

Kigali- 10th April, 2018. This morning, the outgoing Ag. Chief Executive Officer of RwandAir, Chance Ndagano officially handed over to Ms. Yvonne Manzi Makolo after her appointment as the new Chief Executive Officer of RwandAir last Friday.

The ceremony was witnessed by Honorable Minister of State in Charge of Transport at MININFRA Eng. Jean de Dieu Uwihanganye together with the RwandAir Vice-Chairperson of the Board, Eng. Patricie Uwase and Senior Management.

In his remarks, the outgoing CEO thanked the RwandAir management, the RwandAir Board of Directors and the staff in general for their support in all that the company had achieved in the past one year. Col. Ndagano also commended the new CEO “I am very confident that Yvonne as someone I have been working together with, will carry on from here and make RwandAir a success” he said. He added that the board members and senior management of RwandAir should carry on their support and take RwandAir to the next level.

Ms. Makolo in her statement thanked Chance Ndagano for his contribution towards the growth of the airline. “It has been a pleasure and honor working with you to grow the airline.” She also added “I also appreciate the support of our line Ministry and the board of directors and look forward to continuing working with you in this new position.”

Honorable Minister of State Eng. Uwihanganye also thanked the outgoing CEO for his contribution and promised the new CEO the Ministry’s full support in her new responsibilities to make RwandAir an airline of obvious choice in the market.

About RwandAir

From its hub at the heart of Africa at Kigali International Airport, RwandAir is reputed for its excellent on-time performance, customer service and safety, and has one of the youngest fleet on the African continent. RwandAir, an IATA member airline renewed its IOSA certification and has been ISAGO and EASA certified.

With a fleet of twelve aircraft including two wide-body Airbus A330 acquired last year, the airline currently reaches out to twenty-four (24) destinations across East, Central, West and Southern Africa, the Middle East, Europe and Asia.

Last year, RwandAir started flights from Kigali to Mumbai, Harare, London (Gatwick) and Brussels as well as Dakar from its new hub in Cotonou. RwandAir also introduced flights to Abidjan, Libreville and Brazzaville from its Cotonou hub. This year, RwandAir is planning to fly to Abuja in Nigeria, Cape Town in South Africa in April and May, respectively.

Guangzhou in China, Addis Ababa in Ethiopia, Bamako in Mali and Conakry in Guinea, will also be added this year to our expanding network. RwandAir also plans to enter the American market with flights to New York, in the USA.

Kigali, Rwanda – 11th June, 2018 – National Aviation Services (NAS), the fastest growing aviation services provider in the emerging markets, announced a joint venture agreement with Rwanda’s national flag carrier, RwandAir. The JV titled NAS RwandAir Limited, will be the exclusive lounge management company at Kigali International Airport (KIA).

NASRwandAir is tasked with the construction and development of two new lounges at KIA, the RwandAir Dream Lounge dedicated to the airline’s premium passengers and an arrivals lounge. The JV will also take over management of the existing NAS Pearl Lounge in the departures area which caters to other airline passengers as well.

“The NASRwandAir JV is part of many initiatives RwandAir is putting in place to upgrade its business class service across its value chain, from dedicated areas at its town offices to fast track and quality services at airports, upgraded amenities and full-flat bed seats in our wide-bodied aircraft.” said Yvonne Manzi Makolo, CEO of RwandAir.” She added, “Business class passengers are extremely important to us and we have chosen to partner with NAS due to their track record in delivering results to premier customers.”

The different lounges at KIA offer arriving and departing passengers an opportunity to relax, refresh and enjoy a meal before heading out of the airport or onwards to other destinations. For those wishing to catch up on work, the lounges are also fully equipped with Wi-Fi and business services. NASRwandAir will also extend meet and assist services to passengers at the airport allowing for smoother passage through check-in and immigration processes.

Hassan El Houry, Group CEO of NAS said “By partnering with RwandAir, one of Africa’s fastest growing airline, we have reaffirmed our commitment to the aviation sector in Rwanda. Rwanda, as a country has demonstrated remarkable development and is an important geography for NAS in Africa. As we grow our footprint in the region, we continue to drive efforts to bring high quality international services into the country and further contribute to its growth.”

About National Aviation Services (NAS)

National Aviation Services (NAS) is the fastest growing aviation services provider in the emerging markets.

Established in 2003, NAS quickly transformed from a Kuwait based ground handling company into an emerging markets leader in the industry. NAS is present in over 30 airports across the Middle East, Africa and Asia, handling seven of the world’s top 10 airlines and managing more than 31 airport lounges.

With an employee base of over 8,000 capable and experienced employees at the core of its worldwide network, NAS is committed to providing aviation services that benchmark to the best in the world.

The NAS portfolio of services includes ramp and passenger services, cargo management, engineering and line maintenance, airport technologies, fixed base operations, terminal management, aviation training, travel solutions, lounge management and meet-and-assist packages.

Affiliated with leading industry organizations, NAS follows international aviation standards with certifications from ISO, EMS and OHSAS practices. NAS is one of the first ground handlers in the world to obtain the IATA’s Safety Audit for Ground Operations (ISAGO) certification illustrating the company’s commitment to providing high quality services, with a focus on safety and security.

For more information about NAS visit: www.nas.aero

About RwandAir

From its hub at the heart of Africa at Kigali International Airport, RwandAir is reputed for its excellent on-time performance, customer service and safety, and has one of the youngest fleet on the African continent. RwandAir, an IATA member airline renewed its IOSA certification and has been ISAGO and EASA certified.

With a fleet of twelve aircraft including two wide-body Airbus A330 acquired last year, the airline currently reaches out to twenty-six (26) destinations across East, Central, West and Southern Africa, the Middle East, Europe and Asia.

Last year, RwandAir started flights from Kigali to Mumbai, Harare, London (Gatwick) and Brussels as well as Dakar from its new hub in Cotonou. RwandAir also introduced flights to Abidjan, Libreville and Brazzaville from its Cotonou hub. In April, 2018 RwandAir started flights to Abuja in Nigeria and Cape Town in South Africa joined our network effective 16th May, 2018. By the end of this year, RwandAir will spread its wings to Addis Ababa in Ethiopia. Next year, Guangzhou, Tel Aviv, Bamako and Conakry will also be added to our expanding network. RwandAir also plans to enter the American market with flights to New York, in the USA, the same year.

For more information about RwandAir, please visit www.rwandair.com

RwandAir regrets to announce that due to operational reasons, there will be a change in the flight schedule of some of our routes effective 19th October – 7th November, 2018

We sincerely apologize for any inconvenience caused by this change in flight schedule

RwandAir Management

Due to the runway closure at Gatwick Airport,

The runway at Gatwick Airport is now operation.

Due to continued delays caused by the drone incident at London Gatwick Airport

Kigali- 27th December, 2018. RwandAir, the national carrier of the Republic of Rwanda is pleased to announce that it will commence flights to Addis Ababa, the capital city of Ethiopia, in April 2019. RwandAir will operate five weekly direct flights from Kigali to Addis Ababa with a CRJ-900NG aircraft. Addis Ababa is not only the administrative, financial and commercial center of the country but it also hosts the Headquarters of the African Union, the United Nations Economic Commission for Africa and many other regional offices for a number of international organizations. With flights to Addis Ababa, RwandAir will be offering seamless connections through its hub in Kigali between Addis Ababa and other African cities in its network.

RwandAir will operate directs flights to Addis Ababa as per the schedule below:

FLIGHT NUMBER DAYS FROM TO DEPARTURE TIME ARRIVAL TIME
WB430 Tuesday, Webnesday, Thursday, Friday, Saturday KIGALI ADDIS ABABA 23:50 3:20
WB431 Webnesday, Thursday, Friday, Saturday, Sunday ADDIS ABABA KIGALI 5:00 6:30

The addition of Addis Ababa is key to RwandAir’s growth in Africa and it’s also a bridge for strengthening the bilateral relationships and improving trade and tourism between the two countries.

“As an expanding young airline, it is imperative for us to fly to Addis Ababa Bole International airport as it is one of the important hubs in Africa” said Yvonne Manzi Makolo, the CEO of RwandAir. “By starting direct flights to Addis Ababa we expect to offer better connections to East, West and Southern Africa” she added.

With the addition of Addis Ababa to our network, RwandAir will reach out to 27 destinations in Africa, Europe, the Middle East, and Asia.

About RwandAir

From its hub at the heart of Africa at Kigali International Airport, RwandAir is reputed for its excellent on-time performance, customer service and safety, and has one of the youngest fleet on the African continent. RwandAir, an IATA member airline renewed its IOSA certification and has been ISAGO and EASA certified.
With a fleet of twelve aircraft including two wide-body Airbus A330, the airline currently reaches out to twenty-six (26) destinations across East, Central, West and Southern Africa, the Middle East, Europe and Asia.

Last year, RwandAir started flights from Kigali to Mumbai, Harare, London (Gatwick) and Brussels as well as Dakar from its second hub in Cotonou. RwandAir also introduced flights to Abidjan, Libreville and Brazzaville from its Cotonou hub. In April, 2018 RwandAir started flights to Abuja in Nigeria and Cape Town has joined our network effective 16th May, 2018.

Next year, Guangzhou, Tel Aviv, Bamako and Conakry will also be added to our expanding network. RwandAir also plans to enter the American market with flights to New York, in the USA.

Australia, 11th January 2018. The Airline Rep Services a General Sales Agent (GSA) company division of CVFR Travel Group has been appointed to represent RwandAir for the region of Australia/New Zealand. A Call Centre in Australia has been set up to service the needs of the travel agents and customers for the region. The Airline Rep Services Managing Director Roheena Gidwani commented that “It is an amazing opportunity to partner with RwandAir and its growth story for the ANZ region.

Rwanda is one of the safest countries in the world. From the capital city, Kigali, the airline serves some of the big cities in the world such as Mumbai, Dubai, Brussels, London and Johannesburg”. “We are pleased to associate with Airline Rep Services as RwandAir GSA that handles our sales and distribution network within Australia and the New Zealand. This was accomplished due to their standards and wealth of experience in air travel management. Through this partnership we look forward to maximizing our sales and revenues, promoting the airline in both markets and connecting our customers to over 26 destinations throughout Africa, Middle East, Europe and Asia” said Yvonne Manzi Makolo, the CEO of RwandAir.

Operating from Kigali the heart of Africa, RwandAir is one of the fastest growing airlines in the region. From its main hub at Kigali International Airport, RwandAir is reputed for its excellent on-time performance, customer service and safety, and has one of the youngest fleet on the African continent. RwandAir, an IATA member airline renewed its IOSA certification and has been ISAGO and EASA certified.
With a fleet of twelve aircraft including two wide-body Airbus A330, the airline currently reaches out to twenty-six (26) destinations across East, Central, West and Southern Africa, the Middle East, Europe and Asia.

Previously, RwandAir started flights from Kigali to Mumbai, Harare, London (Gatwick) and Brussels as well as Dakar from its second hub in Cotonou. RwandAir also introduced flights to Abidjan, Libreville and Brazzaville from its Cotonou hub. In April, 2018 RwandAir started flights to Abuja in Nigeria and Cape Town has joined its network effective 16th May, 2018. RwandAir will start flights to Addis Ababa in Ethiopia in April, while Guangzhou and Tel Aviv will also be added to our expanding network. RwandAir also plans to enter the American market with flights to New York.

Kigali – 30th January, 2019. RwandAir, the national carrier of the Republic of Rwanda, is pleased to announce its expansion through its partnership with Amadeus, a world class passenger service solution, to adopt technology that will allow its customers to benefit from improved efficiency, a better experience and increased convenience. This is in line with further boosting Rwanda as a travel destination.

Rwanda is growing as an economic center in East Africa, and is becoming an increasingly important travel destination, for tourists and business travelers alike. Last year Rwanda’s capital city, Kigali was ranked the third most popular destination in Africa to host international conferences. RwandAir was recently named the 10th most-improved airline in the world by Skytrax, and has built a reputation for excellent on-time performance. Having previously provided RwandAir with distribution services, Amadeus will now roll out solutions across passenger systems, revenue management, loyalty management, payments, and data & analytics.

The extended partnership intends to support RwandAir’s plans of expanding its network and fleet. Yvonne Manzi Makolo, RwandAir CEO, said: “As one of the fastest growing airlines in Africa, RwandAir is committed to providing an impeccable customer experience that will fuel our continued expansion in the years to come. We look forward to an extended partnership with Amadeus that will provide us with the world class passenger services solution with an upgrade of our reservations, ticketing, departure control, e-commerce, market intelligence and loyalty systems”.

The benefits of using the Amadeus’s Passenger System (Altéa) also extend to Amadeus’ global travel seller network. These travel sellers have the unique advantage of instant visibility to any changes affecting an Altéa airline booking meaning they can better service their customers. Maher Koubaa, VP META at Amadeus, said: “Customers today want to have access to the most convenient and cost-efficient services, which is exactly what Amadeus helps our clients to deliver though our cutting-edge solutions portfolio. Amadeus uses industry insight combined with smart technology to build the technology that empowers airlines, travel agents and their customers alike to streamline processes, boost convenience, build reputation and loyalty, and more. We’re proud that our partnership with RwandAir has grown so that we can continue to contribute to its growth story.”

About RwandAir
Operating from Kigali, the heart of Africa, RwandAir is one of the fastest growing airlines in the region. From its main hub at Kigali International Airport, RwandAir is reputed for its excellent on-time performance, customer service and safety, and has one of the youngest fleet on the African continent. RwandAir, an IATA member airline renewed its IOSA certification and has been ISAGO and EASA certified.

With a fleet of twelve aircraft including two wide-body Airbus A330, the airline currently reaches out to twenty-six (26) destinations across East, Central, West and Southern Africa, the Middle East, Europe and Asia. Previously, RwandAir started flights from Kigali to Mumbai, Harare, London (Gatwick) and Brussels as well as Dakar from its second hub in Cotonou. RwandAir also introduced flights to Abidjan, Libreville and Brazzaville from its Cotonou hub. In April, 2018 RwandAir started flights to Abuja in Nigeria and Cape Town has joined its network effective 16th May, 2018.

RwandAir will start flights to Addis Ababa in Ethiopia in April, while Guangzhou and Tel Aviv will also be added to our expanding network. RwandAir also plans to enter the American market with flights to New York.

For more about RwandAir, please visit www.rwandair.com
Telephone number: (+250) 788 177 000
Email: info@rwandair.com

About Amadeus

Travel powers progress. Amadeus powers travel. Amadeus’ solutions connect travelers to the journeys they want through travel agents, search engines, tour operators, airlines, airports, hotels, cars and railways.

We have developed our technology in partnership with the travel industry for over 30 years. We combine a deep understanding of how people travel with the ability to design and deliver the most complex, trusted, critical systems our customers need. We help connect over 1.6 billion people a year to local travel providers in over 190 countries.

We are one company, with 16,000 employees across 70 offices. We have a global mind set and a local presence wherever our customers need us.

For more information , email sales@rwandair.com Connect 4X weekly to Brussels from Kigali OIA House, Ground Floor, 470 Cardinal Gracious Road, Andheri East, Near Hindustan Unilever Ltd, Mumbai

Kigali, 2nd April, 2019. RwandAir, the national carrier of the Republic of Rwanda is pleased to announce that it will launch flights to Kinshasa, the capital city of the Democratic Republic of Congo (DRC) effective 17th April, 2019. RwandAir will operate three weekly direct flights from Kigali hub to N’Djili International Airport, the largest of the four international airports in DRC.

This new route will be operated on Wednesdays, Fridays and Sundays by a Boeing 737-800NG offering 15 seats in business class and 136 seats in economy class. Tickets are now available for sale through our website, sales offices and travel agencies. Passengers from Kinshasa will be able to connect to East Africa, the Middle East and Asia.

In May 2019, RwandAir plans to operate three additional night flights a week to Kinshasa with a CRJ-900NextGen offering 7 seats in business and 68 in economy class to serve passengers connecting to the rest of the continent and Europe. “We are very proud to add Kinshasa to our network and to offer both passenger and cargo services.

This new route will support our growth and increase our footprint in Africa.” said Yvonne Manzi Makolo, the CEO of RwandAir. “We also believe the addition of Kinshasa will boost business and strengthen commercial ties between the two countries” she added.

Kinshasa is the third-largest urban area in Africa after Lagos and Cairo, it hosts the country’s major industrial and commercial companies. Top tourist attractions include Lola ya Bonobo, the world’s only sanctuary for orphaned bonobos, the National Museum of Kinshasa, Académie des Beaux-Arts and many more. The country is also known for its rich music history and the Congolese rumba is one of the most popular music genre.

Kinshasa will be the 23rd RwandAir destination in Africa extending RwandAir’s network across the globe to 27 destinations.

About RwandAir

From its hub at the heart of Africa at Kigali International Airport, RwandAir is reputed for its excellent on-time performance, customer service and safety, and has one of the youngest fleet on the African continent. RwandAir is an IATA member airline and has been IOSA, ISAGO and EASA certified.

With a fleet of twelve aircraft including two wide-body Airbus A330, the airline currently reaches out to twenty-six (26) destinations across East, Central, West and Southern Africa, the Middle East, Europe and Asia.

Previously, RwandAir started flights from Kigali to Mumbai, Harare, London (Gatwick) and Brussels as well as Dakar from its second hub in Cotonou. RwandAir also introduced flights to Abidjan, Libreville and Brazzaville from its Cotonou hub. In April, 2018 RwandAir started flights to Abuja in Nigeria and Cape Town joined its network effective 16th May, 2018.

Luanda, Tel Aviv, Addis Ababa and Guangzhou will be added to our expanding network this year. RwandAir also plans to enter the American market with flights to New York.