Kigali, July 1st, 2020 – Rwanda’s borders remain closed to commercial flights in order to curb the spread of Covid-19. RwandAir will therefore extend the temporary suspension of passenger flights until travel restrictions are lifted.
Customers holding RwandAir tickets can take advantage of our flexible fare policies which include rebooking at no extra cost, travel vouchers, one name change, extension of ticket validity and many more. Further details can be found on our website.
Affected customers may contact RwandAir via reservations@rwandair.com or their travel agent if their booking was not made directly with the airline.
Further updates will be provided after 15 days.
For more information about RwandAir, please call us on: (+250) 788 177 000
For media enquiries, please contact Paul Charles/Michael Johnson via rwandair@pc.agency
Kigali, June 17, 2020 – Rwanda’s borders remain closed to commercial flights in order to curb the spread of Covid-19. RwandAir will therefore extend the temporary suspension of passenger flights until the restrictions are lifted.
Customers holding RwandAir tickets have the option to rebook with the airline and fly at a later date at no extra cost or request for a travel voucher if they are not sure of their travel dates.
Affected customers may contact RwandAir via reservations@rwandair.com or their travel agent if their booking was not made directly with the airline.
Further updates will be provided after 15 days.
For more information about RwandAir, please call us on: (+250) 788 177 000
For media enquiries, please contact Paul Charles/Michael Johnson via rwandair@pc.agency
Kigali, June 03, 2020 – Rwanda’s borders remain closed to passenger flights in order to curb the spread of Covid-19. RwandAir will therefore extend the temporary suspension of passenger flights until the restrictions are lifted.
Customers holding RwandAir tickets have the option to rebook with the airline and fly at a later date at no extra cost or request for a travel voucher if they are not sure of their travel dates.
Affected customers may contact RwandAir via reservations@rwandair.com or their travel agent if their booking was not made directly with the airline.
Further updates will be provided after 15 days.
For more information about RwandAir, please call us on: (+250) 788 177 000
For media enquiries, please contact Paul Charles/Michael Johnson via rwandair@pc.agency
Kigali, May 19, 2020 – Rwanda’s borders remain closed to passenger flights in order to fight against Covid-19. RwandAir will therefore extend the temporary suspension of passenger flights until the restrictions are lifted.
Customers holding RwandAir tickets have the option to rebook with the airline and fly at a later date at no extra cost.
Affected customers may contact RwandAir via reservations@rwandair.com or their travel agent if their booking was not made directly with the airline.
Further updates will be provided after 15 days.
For more information about RwandAir, please call us on: (+250) 788 177 000.
For media enquiries, please contact Paul Charles/Michael Johnson via rwandair@pc.agency
RwandAir operates repatriation flight WB701 for Rwandan citizens and legal residents of Rwanda every Fridays from London Heathrow and Brussels;
– Departure LHR-KGL at 12:00
– Departure BRU-KGL at 15:30
To book your ticket,contact reservations@rwandair.com
Kigali, May 6, 2020 – Rwanda’s borders remain closed to passenger flights in order to curb the spread of Covid-19. RwandAir will therefore extend the temporary suspension of passenger flights until May 15th, 2020 when further updates will be provided.
Customers holding RwandAir tickets for flights during this period have the option to rebook with the airline to fly at a later date.
All change fees will be waived, giving customers more flexibility to delay their travel.
Affected customers may contact RwandAir via reservations@rwandair.com or their travel agent if their booking was not made directly with the airline.
For more information about RwandAir, please call us on: (+250) 788 177 000.
For media enquiries, please contact Paul Charles/Michael Johnson via rwandair@pc.agency
Rwandair has acquired the necessary slot to land at London-Gatwick tomorrow, 20th March, in the morning. Consequently, it will be operating its last flight to Brussels and Gatwick at 01:00am tomorrow morning out of Kigali.
It will depart from Gatwick and Brussels for Kigali tomorrow at 11:00am and in the afternoon at 02:00pm, respectively, arriving back to Kigali at 10:30pm just ahead of the lockdown.
This follows RwandAir’ s recent decision to temporarily suspend all commercial passenger flights for a period of 30 days, beginning at 11.59pm on Friday, 20 March 2020, as part of the global fight against the spread of the Covid-19 coronavirus.
All customers that were due to fly on services set to depart on Saturday, 21 March and on following days are strongly advised to get their tickets re-issued at reservations@rwandair.com and dedicated ticketing offices.
Kigali, March 19, 2020 – Following instructions from the Rwandan Ministry of Health, RwandAir, the national airline of Rwanda, is to take further measures to help the global fight against Covid-19 coronavirus and temporarily suspend its commercial passenger flights.
The measures will apply for a period of 30 days, beginning at 23.59 on Friday 20 March 2020, and affect all scheduled RwandAir flights departing from and arriving in Rwanda.
Customers holding tickets with RwandAir, for flights between 21 March and 20 April, have several future travel options including rebooking with the airline to fly at a later date. All change fees will be waived, giving customers more flexibility to delay their travel.
A RwandAir spokeswoman said: “We are extremely sorry for the disruption and uncertainty this announcement will cause for our customers. However, we are sure they appreciate why this decision is unavoidable at this time and that it has not been taken lightly. We are confident the temporary suspension of our operations will help to reduce the spread of the coronavirus.”
Customers holding tickets for travel on RwandAir who wish to rebook or be refunded can contact RwandAir via reservations@rwandair.com and onlinerefunds@rwandair.com. Affected customers may also contact their travel agent or tour operator if their booking was not made directly with the airline.
For more information about RwandAir, please visit http://rwandair.com/or call us on: (+250) 788 177 000
For media enquiries, please contact Paul Charles/Michael Johnson via rwandair@pc.agency
RwandAir is to suspend flights with immediate effect between the Rwandan capital, Kigali, and the Chinese city of Guangzhou. The decision will be reviewed later in February.
The move follows the declaration of a Public Health Emergency of International Concern by the World Health Organisation, the WHO, in relation to the coronavirus outbreak.
Affected passengers will be re-routed, refunded or allowed to change their tickets to a later date. Flights from Kigali to Mumbai will continue as per schedule.
The Rwanda Civil Aviation Authority is in the process of notifying other airlines entering Rwanda that any passengers on board their aircraft, who have travelled from China, will upon arrival be screened for potential exposure to novel coronavirus, and may be quarantined for two weeks for observation and case management.
For more information on RwandAir, visit rwandair.com
For more information about RwandAir, please visit www.rwandair.com
Telephone number: (+250) 788 177 000
Media enquiries: communications@rwandair.com
Kigali, January 29, 2020 – RwandAir customers will benefit from easy-to-understand schedules and prices following a new partnership between the airline and Lufthansa Systems. The new partnership means Rwandair.com will better display the cheapest available ticket prices to meet customer demand and make booking with the Rwandan flag carrier easier than
ever.
The enhancements follow RwandAir’s adoption of Lufthansa Systems’ NetLine/Sched and ProfitLine/Price solutions, which optimise the airline’s complex flight schedule to more efficiently determine the best ticket prices, based on the current market situation as well as supply and demand. NetLine/Sched, the schedule management system from Lufthansa Systems, helps airlines to quickly make the best decisions when creating and optimising their flight schedules, while also taking operational and economic aspects into account. ProfitLine/Price is a comprehensive system for pricing which considers the current competitive situation, price trends and underlying fare structures. These two control programs not only
simplify the airline’s scheduling, they also effectively support RwandAir’s expansion of its route network and pricing strategy by forecasting revenue changes based on fare modifications.
Yvonne Manzi Makolo, Rwandair CEO, said: “Thanks to our adaption of Lufthansa Systems’ scheduling and pricing solutions, our customers will be able to find fares more easily and enjoy an easy-to-understand flight schedule. Working closely with Lufthansa Systems, we have been able to optimise our ticket pricing and flight schedules to ensure RwandAir continues its ambitious growth as it enters into exciting new markets.”
Marco Cesa, Lufthansa Systems Vice President Regional Management EMEA, said: “We are delighted that RwandAir, an important customer in Africa, is now relying on our NetLine/Sched and ProfitLine/Price solutions. I am certain that both products will make a significant contribution to the airline’s expansion plans. Netline/Sched is a dynamic system which enables
airlines like RwandAir to make swift and effective changes and important short-term modifications to their highly complex live flight schedules. These systems use economic algorithms to help evaluate different schedule scenarios to create a comprehensive pricing system.”
About RwandAir
From its hub in the heart of Africa at Kigali International Airport, RwandAir is reputed for its excellent on-time performance, customer service and safety, and has one of the youngest fleets on the African continent. An IATA member airline, RwandAir is IOSA, ISAGO and EASA certified. With a fleet of twelve aircraft including two wide-body Airbus A330s, the airline
currently reaches out to 29 destinations across East, Central, West and Southern Africa, the Middle East, Europe and Asia. In addition to its hub in Kigali, Rwandair has a second hub in Cotonou, from which it serves Dakar, Abidjan, Libreville, and Douala. Recently, in mid- 2019, RwandAir started operations to Kinshasa, Guangzhou and Tel Aviv.
For more information about RwandAir, please visit www.rwandair.com
Telephone number: (+250) 788 177 000
Media enquiries: communications@rwandair.com
About Lufthansa Systems
Lufthansa Systems GmbH & Co. KG is a leading airline IT provider. Based on long-term project experience, a deep understanding of complex business processes and strong technological know-how, the company provides consulting and IT services for the global aviation industry. Over 350 customers worldwide rely on the know-how of IT specialists
at Lufthansa Systems. Its portfolio covers innovative IT products and services which provide added value for its customers in terms of enhanced efficiency, reduced costs or increased profits. The company is celebrating its 25th anniversary in 2020 and, in addition to its headquarters in Raunheim near Frankfurt/Main, Germany, Lufthansa Systems has offices in 16 other countries.
Contact
Lufthansa Systems GmbH & Co. KG
Press Office
Ansgar Lübbehusen
Tel.: +49 (0)69 696 90776
E-Mail: publicrelations@LHsystems.com
www.LHsystems.com