Due to weather conditions in Dubai (DXB), we’re experiencing flight disruptions to and from Dubai. Passengers are advised to check their emails regularly for updates.
Should you need any assistance, feel free to contact our support team via email at sales.dubai@rwandair.com or reservations@rwandair.com.
We apologize for any inconvenience and appreciate your understanding.
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Terms and Conditions Apply
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*Terms & Conditions
- Discount level: Discount is off any available fare (base fare only).
- The discount applies for flights booked from Kigali to network-wide (on WB-operated flights only).
- Sales period: Immediately to 31st March 2024
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- Advance purchase restriction: 24hrs
- Mode of sales: All modes of Sale
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- Date change/Reissue fee = USD100, Fare difference shall apply.
- Refund before & after departure: Non-refundable.
- Discount code: Apply EASTER24 for up to 20% discount.
- Discount code applies to base fare only. Taxes/Fess/Charges (TFCs) are not discountable.
- This promotion is not available for groups.
Kigali, 19, March 2024 RwandAir has announced that it will relocate to Heathrow Terminal 4 to provide an improved customer experience for passengers travelling to and from Rwanda.
This decision is part of a series of changes implemented by Heathrow Airport’s operators to streamline operations at the busy airport
Premium passengers travelling through Terminal 4 will have access to the Plaza Premium Lounge’s selection of freshly prepared hot and cold food, a fully tended bar, and shower facilities with amenities.
RwandAir began operating flights from Heathrow Airport in October 2020 and currently offers six direct flights per week to Kigali, the capital of Rwanda.
Simon Rickman the regional manager for the UK and EU said: “The relocation to Terminal 4 will improve our operations and customer service, as we prepare to operate daily flights from Heathrow starting April 29th.
“Our customers will appreciate easy access to every gate at Terminal 4, resulting in a seamless service with shorter walking times starting April 3rd”
RwandAir currently serves 24 destinations across East, Central, West, and Southern Africa, the Middle East, and Europe.
For more information about RwandAir, or booking inquiries, please visit www.rwandair.com
ENDS
For further information, please contact: communications@rwandair.com
Notes to editors
About RwandAir
Based in Kigali, RwandAir is the national airline of Rwanda and one of the world’s fastest-growing carriers. It has a modern fleet of 14 aircraft, including a freighter servicing 24 destinations across Africa, Europe, and the Middle East. The airline has a reputation for delivering a premium service to all its customers, while also promoting Rwanda’s tourism and trade industries.
About Heathrow Airport
London Heathrow is the busiest airport in the UK, serving millions of passengers annually and offering flights to 214 destinations across 84 countries. Recently refurbished, Terminal 4 was opened by Prince Charles and Princess Diana in 1986.
RwandAir will suspend flights to and from Mumbai effective 15 March 2024.
Passengers holding RwandAir tickets after this date are advised to contact us or their preferred travel agents for refunds or rebooking options.
For rebooking or refund inquiries, please contact us at reservations@rwandair.com.
We sincerely apologize for any inconvenience this may cause.
To help you prepare for your upcoming flight, we’d like to provide guidance for arriving at the airport before your departure.
Check-in counters close 60 minutes before departure for domestic flights and 90 minutes before departure for international flights.
However, passengers are kindly advised to report to the airport 4hrs before departure.
Passengers are required to ensure they have all relevant travel documents including valid visas and a yellow fever vaccination certificate
Kigali, 17 April 2023: RwandAir has today launched new direct flights to the dazzling French capital of Paris for the first time.
Now customers can fly with RwandAir on the only direct service between Rwanda and France as the airline accelerates its ambitious growth strategy and adds a 25th destination to its route map.
The new flights to the ‘City of Light’, will operate three times a week, giving customers easy access to one of Europe’s most stylish and exciting cities, as well connecting France with Kigali, in the heart of Africa.
Flight WB700 departs Kigali each Tuesday, Thursday and Saturday at 00:30 am, arriving at Paris Charles de Gaulle Airport at 9:00 am the same morning.
The returning flight WB701 leaves Paris at 9:30 pm each Tuesday, Thursday and Saturday, arriving at RwandAir’s home hub at 6:00 am the following morning.
Yvonne Makolo, CEO of RwandAir, said: “The launch of our first-ever flights to Paris is an exciting development in RwandAir’s continuing expansion and a testament to the importance of French-Rwandan relations.
“France is a major market for RwandAir as we connect the continents of Africa and Europe through our home hub in Kigali with this new direct service to Paris, one of the world’s top tourism destinations.
“French travellers can look forward to a warm welcome onboard on our inaugural flight today and for many more years to come as we deepen the ties of friendship and fraternity between France and Rwanda.”
Customers flying to France from Africa will now be able to reach Paris via Kigali in under 8 hours and 30 minutes, giving them more time to explore the city’s incredible atmosphere, amazing culture and iconic sights.
The new three times a week service will also open access for travellers from France directly to the heart of Africa to explore Rwanda’s magnificent scenery and wildlife, including its beautiful national parks and world-famous mountain gorillas.
RwandAir’s Kigali hub also provides quick connections to its extensive network of flights reaching across Africa to countries such as Ghana, Kenya, Nigeria and South Africa.
RwandAir is renowned for its excellent on-time performance, customer service and safety.
It also has one of the youngest fleets on the African continent with 13 aircraft including three wide-body Airbus A330s.
Rwanda has ambitious plans to double its fleet over the next five years and move to its new home at Bugesera International Airport, which is being built to handle one million passengers and 150 million tonnes of cargo a year during its first phase of operation.
For more information about RwandAir and to book flights, please visit rwandair.com
ENDS
For further information, please contact communications@rwandair.com
Notes to Editor:
About RwandAir
Operating from Kigali, RwandAir is one of the world’s fastest-growing airlines and operates one of the youngest state-of-the-art fleets on the African continent. With a reputation for delivering a premium service to all its customers, RwandAir operates in 25 destinations in Africa, Europe, the Middle East and Asia.
We apologize to all our customers affected by the recent disruption caused by technical issues affecting our aircraft.
This has led to us making a number of tactical flight cancellations and the rescheduling of a number of RwandAir services.
We’re reaching out to affected passengers to offer alternative flight options.
Check the status of your flight with the respective stations: http://rwandair.com/connect-with-us/contact-us/
Kigali, 24 November 2022 – RwandAir has today taken delivery of its first dedicated cargo aircraft as the carrier expands its fleet.
The Boeing 737-800 SF, which is painted in RwandAir’s first cargo livery, will be based at the carrier’s Kigali hub.
The new jet will allow the Rwandan carrier to further expand its cargo operation, which has been on the rise.
RwandAir will operate the new freighter to a number of key destinations in Africa and the Middle East, including Johannesburg, Nairobi, and UAE.
Yvonne Makolo, CEO of RwandAir said: “The delivery of our dedicated cargo aircraft is a huge milestone in RwandAir’s fleet expansion plans.
“Cargo is of ever-increasing importance for the aviation industry, and as a landlocked country, we recognize the importance and value of good cargo connections.
“We want to ensure that Africa is seamlessly connected to the world, driving economic growth and valuable trade deals.”
From its hub at the heart of Africa at Kigali International Airport, RwandAir is renowned for its excellent customer service where recently RwandAir won the award for ‘Best Airline Staff in Africa’ at Skytrax’s 2022 World Airline Awards, for a second successive year.
RwandAir currently operates to a variety of destinations across East, Central, West, and Southern Africa, the Middle East, Europe, and Asia.
For further information and booking inquiries, please visit rwandair.com
ENDS
For further information, please contact: communications@rwandair.com
Notes to Editor:
About RwandAir
Operating from Kigali, RwandAir is one of the world’s fastest-growing airlines and operates one of the youngest state-of-the-art fleets on the African continent. With a reputation for delivering a premium service to all its customers, RwandAir operates 12 aircraft with an average age of just under six years. The airline currently offers services to 28 destinations across 22 countries throughout Africa, Europe, the Middle East, and Asia.
Kigali, 17 October 2022 – RwandAir will launch direct flights between London Heathrow and Kigali from 6 November 2022.
The African airline has been operating flights to London via Brussels for the past five years, but from next month, these flights will be replaced with a new non-stop service to cater to demand.
The new direct flights, which are on sale from today, will operate four times a week, an increase from the airline’s current indirect thrice-weekly operation.
Flights depart Kigali each Tuesday, Thursday, Saturday, and Sunday at 23:35, arriving in London at 06:20 the following morning.
The return flight departs the British capital at 20:30 each Monday, Wednesday, Friday, and Sunday, arriving at RwandAir’s home hub at 07:00 the following morning.
Customers traveling to the ‘Land of a Thousand Hills, will experience RwandAir’s state-of-the-art A330, which offers a choice of flying in Business Class or Economy Class.
Yvonne Makolo CEO of RwandAir said: “We are excited to be launching direct flights to London, which are on sale from today, due to the popularity of our current services.
“The UK is an incredibly important market for us, and we know our customers will value the shorter flight times and increased connections that will be offered by the new service.
These direct flights will increase access for those looking to see the famous mountain gorillas, experience Rwanda’s majestic scenery, or go on a safari at Akagera National Park.
The airlines’ convenient schedule also allows for easy connections through Kigali and onto a wealth of destinations in Africa, the Middle East, and Asia.
The airline has flown between London and Kigali since May 2017 via an indirect service through Brussels, having launched flights from London Gatwick on 26 May 2017.
In 2020, after three successful years of operations, the African carrier airline decided to switch flights to the UK’s busiest airport London Heathrow, helping to improve connections for those traveling from further afield.
From its hub at the heart of Africa at Kigali International Airport, RwandAir is renowned for its excellent on-time performance, customer service, and safety. The airline has for two successive years been awarded “The best airline staff in Africa”
RwandAir currently serves 28 destinations across East, Central, West, and Southern Africa, the Middle East, Europe, and Asia.
For more information about RwandAir, or booking inquiries, please visit www.rwandair.com.
ENDS.
For further information, please contact communications@rwandair.com.
Notes to editors:
About RwandAir
Operating from Kigali, RwandAir is one of the world’s fastest-growing airlines and operates one of the youngest state-of-the-art fleets on the African continent. With a reputation for delivering a premium service to all its customers, RwandAir operates 12 aircraft with an average age of just under six years. The airline currently offers services to 28 destinations across 22 countries throughout Africa, Europe, the Middle East, and Asia.