Following the new UAE Covid-19 test requirements for passengers out of red list countries, all passengers transiting or starting their journey at Kigali International airport from Douala, Lagos, Accra, Libreville, Cotonou, Abuja, and Rwanda to Dubai will adhere to the following procedures:
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RwandAir to benefit from HIA’s award-winning services and strategic location with three weekly flights
Kigali, 2 December: Hamad International Airport (HIA) welcomes new direct flights from Rwanda to Qatar, facilitated by the codeshare agreement between Qatar Airways and RwandAir.
The agreement between both national carriers offers global travellers greater choice, comfort, and connectivity provided at HIA – the World’s Best Airport.
Connecting more of Africa to the world, this newest addition allows passengers from Qatar’s airport to seamlessly travel to more than 25 destinations across Africa, Europe, and Asia. Qatar Airways passengers can take advantage of the partnership and choose from three weekly flights on rwandair.com by using their Qatar Airways Qmiles.
HIA offers global travellers convenient connectivity through its strategic location, with 80% of the world’s population able to connect with the World’s Best Airport through 6-hour flights.
Additionally, HIA delivers a mosaic of cultural, retail, and hospitality offerings encompassed in a secure and efficient airport experience.
Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker, said: “As the world’s preferred gateway to Qatar and beyond, HIA has successfully continued to deliver safe operations to both global airlines and passengers alike. We welcome RwandAir as the latest addition to the airlines served at HIA; an illustrative accomplishment for the expansion of RwandAir’s routes, and the recovery of travel through Qatar’s airport.”
Yvonne Makolo, RwandAir CEO said: “RwandAir is proud to partner with HIA and Qatar Airways, which will act as a catalyst to continue our recovery and demonstrates our commitment to enhance the travelling experience for our customers.
“It will provide greater connections through HIA to Qatar, and to destinations around the world on Qatar Airways, to dramatically boost the choice of routes for our customers from Kigali.”
The agreement is also born out of commitment to passenger well-being and safety. Earlier this year, RwandAir became the first airline to achieve the Diamond Standard of Safety Airline Passenger Experience Association’s (APEX) Health Safety Powered by SimpliFlying audit.
Focused on offering safety and comfort in its airport experience, HIA has also continually adapted to changing travel and health requirements and implemented innovative technologies to ensure a protected travel journey to its passengers.
These efforts led to Hamad International Airport’s rank as the Best Airport in the World at Skytrax’s 2021 World Airport Awards. Qatar’s airport was also chosen as the “Best Airport in the Middle East,” “Best Airport 25 to 35 million Passengers”, “Best Airport Staff in the Middle East,” in Skytrax’s customer surveys, and was further recognised for its “COVID-19 Airport Excellence” during the ongoing COVID-19 pandemic.
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For further information, please contact: communications@rwandair.com
About RwandAir
Operating from Kigali, with its hub at the heart of Africa, RwandAir is one of the world’s fastest growing airlines and operates one of the youngest state-of-the-art fleets on the African continent. With a reputation for delivering a premium service to all its customers, RwandAir operates 12 aircraft with an average age of just under six years. It offers services to 29 destinations across 24 countries throughout Africa, Europe, the Middle East and Asia.
Kigali, 5 October, 2021 – RwandAir and Qatar Airways have signed a comprehensive codeshare agreement to offer travelers more choice, enhanced service, and greater connectivity to more than 65 destinations across Africa and the rest of the world.
As part of the deal, the Rwandan flag carrier will also launch new non-stop flights between their Kigali hub and Doha in December.
The agreement benefits travelers from across the globe who fly with both airlines, which expands each carrier’s route network.
Customers can enjoy the simplicity of buying connecting flights on both airlines using one reservation, with a seamless ticketing, check-in, boarding and baggage-check experience that encompasses the entire journey.
Yvonne Makolo, RwandAir CEO, said: This is a major milestone for RwandAir and marks the beginning of an exciting new journey with Qatar Airways. We are also immensely proud to welcome Doha to our route network, connecting customers with Qatar’s hub and further expanding their flight map.
“This codeshare agreement will give our customers significantly more choice and flexibility, allowing RwandAir to strengthen its global presence and build on its strong and loyal African customer base.
As we continue to grow out of the pandemic, this partnership represents yet another extremely important step on our recovery runway, and we hope to deliver more commitments like this to our customers in the very near future.”
His Excellency Mr. Akbar Al-Baker, Qatar Airways Group Chief Executive, said: “We share a very close and collaborative bond with Rwanda and welcome RwandAir’s new non-stop service between Kigali and our home in Doha.
“With this comprehensive codeshare agreement, we are committed to deliver greater choice and connectivity to our customers in Africa and around the world.
“The new partnership will help position Qatar Airways in the region and complement our African expansion strategy.
“As we brace ourselves to meet pent-up demand for travel, I see dynamic partnerships like this one propel travel, tourism and trade firmly on the path to recovery.”
The new codeshare will enable RwandAir customers to book attractive offers to popular destinations in the U.S, such as New York, Washington D.C., Dallas and Los Angeles.
The partnership will also see these offers extend to key European cities, such as London, Zurich and Madrid, and points across Asia, such as Singapore, Kuala Lumpur and Bangkok.
Those travelling on RwandAir will benefit from outstanding service, as the airline won the award for best airline staff in Africa at the 2021 Skytrax awards.
The agreement also increases Qatar Airways’ footprint in Africa, with access to destinations such as Bujumbura, Kinshasa and Lubumbashi.
Both airlines recently announced a loyalty partnership, giving RwandAir Dream Miles and Qatar Airways Privilege Club loyalty members access to each other’s destinations.
This gives customers the opportunity to accrue and redeem miles across their reciprocal route networks and access the airlines’ airport lounges at both airline’s hub homes in Doha and Kigali.
RwandAir continues to rebuild its network, which currently stands at over 25 destinations, offering unrivalled (smooth or seamless) connectivity to customers and making it easy for them to change their travel dates or destination as required.
Earlier this year, RwandAir became the first African airline to achieve Diamond status in the APEX Health Safety audit powered by SimpliFlying
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For further information, please contact: communications@rwandair.com
About RwandAir
Operating from Kigali, RwandAir is one of the world’s fastest growing airlines and operates one of the youngest state-of-the-art fleets on the African continent. With a reputation for delivering a premium service to all its customers, RwandAir operates 12 aircraft with an average age of just under six years. The airline currently offers services to 25 destinations across 21 countries throughout Africa, Europe, the Middle East and Asia.
Lubumbashi and Goma services to start in September and October.
Kigali, 13 September, 2021 – RwandAir continues its recovery from the pandemic by adding additional routes to the Democratic Republic of the Congo (DRC) from September.
As of September 29, the Rwandan flag carrier is to launch new twice-weekly services to both Lubumbashi, the DRC’s mining capital, and Goma – capital of North Kivu province, on the shore of Lake Kivu on 15 October 2021.
Customers will be able to book directly through rwandair.com and fly on the airline’s regional Bombardier CRJ Series aircraft, which offers seating in both Economy and Business Class, with a De Havilland Dash 8 also operating to Goma.
Yvonne Manzi Makolo, RwandAir CEO, said: “RwandAir’s new twice-weekly services to Lubumbashi and Goma will add more choice and flexibility for customers flying to the Democratic Republic of the Congo.
“We believe these new routes will be extremely popular with RwandAir customers and increase both diplomatic and commercial links between the DRC and Rwanda.
“RwandAir is always looking for new markets to propel the airline’s network and enhance the choice of destinations and routes, not only across sub-Saharan Africa, but also to longer-haul destinations.
“We hope to announce further new routes in due course to ensure we meet the demands of our customers and continue to provide top-flight destinations.”
RwandAir’s first destination in DRC was Kinshasa in April 2019, with these two new services tripling available capacity to the country.
Services to Lubumbashi will depart Kigali every Monday and Wednesday, as WB264 at 10:10am arrives at 12:10pm. The returning WB265, departs Lubumbashi at 5:00pm, arriving back into Kigali at 7:00pm.
Flights to Goma will also depart Kigali every Monday and Wednesday, as WB266 at 12:40pm arrives at 1:20pm. The returning WB267, departs Goma at 1:50pm, arriving back into Kigali at 2:30pm.
Lubumbashi is the second largest city in the Democratic Republic of the Congo and represents the main industrial centre for the mining district of southeastern Congo.
It acts as a hub for high volumes of the country’s largest mining companies, making it a hot spot for business travellers and is also home of the famous Simba Brewery, where the world renowned Tembo beer is produced.
Goma lies a few miles south of the active Nyiragongo Volcano, close to the border with Rwanda, on the shore of Lake Kivu, the largest lava in the world. The city is a great gateway to nearby wildlife, including Virunga National Park.
Book your flight now via rwandair.com.
ENDS
For further information, please contact: communications@rwandair.com
About RwandAir
Operating from Kigali, RwandAir is one of the world’s fastest growing airlines and operates one of the youngest state-of-the-art fleets on the African continent. With a reputation for delivering a premium service to all its customers, RwandAir operates 12 aircraft with an average age of just under six years. The airline currently offers services to 25 destinations across 21 countries throughout Africa, Europe, the Middle East and Asia.
As of Wednesday, 1 September 2021, RwandAir will move from Terminal 2 to Terminal 3 at London Heathrow Airport. All customers with a ticket booked from September should go to London Heathrow Terminal 3 rather than Terminal 2 which remains in use up to and including Saturday, 28 August.
Remember to check your flight status before you go to the airport and arrive at least 3 hours before your scheduled departure time.
Partnership will leverage Qatar Airways’ global network and increase access to African destinations and integrate respective loyalty programmes’ benefits.
KIGALI, 2 August, 2021 – RwandAir customers will be able to explore even more of the world following its new partnership with Qatar Airways via their hubs at Kigali and Doha.
As part of the strategic partnership, the extensive interline agreement will give customers access to the networks of both airlines, providing a seamless travel experience and enhanced customer service the frequent flyers programmes.
Customers can pick and choose from over 160 destinations in the combined networks of both airlines, which are perfectly connected via their home main hubs.
This latest cooperation comes hot on the heels of the airlines’ recent loyalty partnerships announcement, giving RwandAir Dream Miles and Qatar Airways Privilege Club loyalty members access to each other’s destinations with the opportunity to ‘earn and burn’ points across their reciprocal route networks.
Yvonne Makolo, RwandAir CEO, said: “We’re really excited to be opening up more of the world to our customers through the new interline agreement with Qatar Airways.
“Delivering excellent customer experience is key for us and we know that any traveler flying with Qatar Airways or RwandAir, as part of the agreement, will continue to receive the same unrivalled level of service they’re used to from both airlines.”
His Excellency Mr. Akbar Al-Baker, Qatar Airways Group Chief Executive, said: “This partnership cements our commitment to giving travellers the widest choice of destinations, while providing a seamless, high quality travel experience, which is the goal of both Qatar Airways and RwandAir.
“Africa is a hugely important market for us and this latest partnership will help support the recovery of international air travel and offer unrivalled connectivity to and from a number of new African destinations.”
RwandAir operates services throughout Africa and to long-haul destinations including London Heathrow, from its Kigali based hub. It was also the first African airline to be awarded the top Diamond status rating for COVID-prevention measures – the highest attainable level from APEX Health Safety, powered by SimpliFlying.
The airline’s customers will also be able to connect through Hamad International Airport (HIA) in Doha, the first airport in the Middle East and Asia to be awarded a Skytrax 5-Star COVID-19 Airport Safety Rating, to access Qatar Airways’ destinations on every continent, from Paris to Washington, Delhi to Hong Kong and many more.
With more frequencies being added to key hubs, Qatar Airways offers unrivalled connectivity to passengers, making it easy for them to change their travel dates or destination if required.
Qatar Airways serves Kigali from Doha five times per week via Entebbe, utilizing its sustainable and fuel efficient Boeing 787-8 Dreamliner aircraft. The airline’s customers can transit via Kigali to a diverse range of African destinations including Bujumbura, Brazzaville and Libreville.
Qatar Airways was recently named Airline of the Year 2021 by Airline Ratings, also clinching Best Middle East Airline, Best Catering, and Best Business Class awards and became the first global airline in the world to achieve the prestigious 5-Star COVID-19 Airline Safety Rating by international air transport rating organization, Skytrax. For full details of all the safety measures that have been implemented onboard and in HIA, please visit qatarairways.com/safety.
This follows the success of Hamad International Airport (HIA) as the first airport in the Middle East and Asia to be awarded a Skytrax 5-Star COVID-19 Airport Safety Rating. For full details of all the measures that have been implemented onboard and in HIA, please visit qatarairways.com/safety.
ENDS
For further information, please contact: communications@rwandair.com
About RwandAir
Operating from Kigali, RwandAir is one of the world’s fastest growing airlines and operates one of the youngest state-of-the-art fleets on the African continent. With a reputation for delivering a premium service to all its customers, RwandAir operates 12 aircraft with an average age of just under six years. The airline currently offers services to 25 destinations across 21 countries throughout Africa, Europe, the Middle East and Asia.
About Qatar Airways
A multiple award-winning airline, Qatar Airways was named ‘World’s Best Airline’ by the 2019 World Airline Awards, managed by Skytrax. It was also named ‘Best Airline in the Middle East’, ‘World’s Best Business Class’, and ‘Best Business Class Seat’, in recognition of its ground-breaking Business Class experience, Qsuite. The Qsuite seat layout is a 1-2-1 configuration, providing passengers with the most spacious, fully private, comfortable and social distanced Business Class product in the sky. Qsuite is available on flights to more than 40 destinations including many routes to the United States as destinations as diverse as Johannesburg and Kuala Lumpur. It is the only airline to have been awarded the coveted ‘Skytrax Airline of the Year’ title, which is recognised as the pinnacle of excellence in the airline industry, five times.
Dream Miles members will be able to earn and spend miles to more than 140 Qatar Airways destinations
RwandAir becomes first and only Sub-Saharan African airline in partnership with Qatar Airways Privilege Club
KIGALI, 12 July, 2021 – RwandAir has become the first – and only – Sub-Saharan African airline to launch a loyalty partnership with Qatar Airways.
The two carriers have joined forces to offer RwandAir Dream Miles and Qatar Airways Privilege Club loyalty members access to each other’s destinations with the opportunity to ‘earn and burn’ points across their reciprocal route networks.
Under the new deal, RwandAir Dream Miles members will be able to fly to more than 140 Qatar Airways destinations using miles earned by flights bought through RwandAir.
Qatar Airways Privilege Club members will have the ability to earn miles on RwandAir’s flights, both within Africa and on long-haul routes, to destinations such as New York and London.
Yvonne Manzi Makolo, CEO of RwandAir, said: “RwandAir is incredibly proud to be the first Sub-Saharan African airline to enter into partnership with Qatar Airways Privilege Club.
“Customer loyalty is of huge importance to both RwandAir and Qatar Airways. We both strive to put the customer experience first and give recognition to our most frequent fliers.
“Now RwandAir Dream Miles customers will be able to earn and burn points to give them access to flights across Qatar Airways’ extensive route network, with the same reciprocal benefits to Qatar Airways Privilege Club members.
“We believe this initiative is a major step forward to greater cooperation between Africa’s most ambitious airline and one of the world’s most prestigious international carriers, and we look forward to further enhancing the benefits of our Dream Miles members.
Qatar Airways Group Chief Executive H.E. Mr Akbar Al Baker said: “Our partnership with RwandAir opens up a world of possibilities for the customers of both airlines, allowing them to discover exciting destinations. Members of Privilege Club and Dream Miles can enjoy significant benefits including world class travel experiences on our strong complementary networks.
Since RwandAir launched its Dream Miles loyalty programme in 2011 it has grown in popularity and become a favourite of the airline’s frequent fliers.
The Dream Miles programme has four tiers of membership, with Emerald forming the entry level, entitling members to a free ticket using award miles, eligibility for a flight upgrade, as well as last minute cabin upgrades and up to 40kgs excess baggage using award miles.
In addition, Silver tier members, who have earned 25,000 ‘Tier Miles’ or taken 20 flights in a year, are entitled to an additional 10kg of checked-in baggage, can earn 25% bonus miles on all RwandAir flights and be given priority on the waitlist.
Gold tier members, who have earned 50,000 miles or taken 40 flights a year, enjoy a wide range of benefits, including 50% bonus miles on all RwandAir flights and 15kg extra checked baggage allowance.
They can also receive a free ticket and complimentary upgrade to the higher cabin using miles, as well as priority check-in, baggage tagging, Business Class lounge access and high priority on the waitlist.
RwandAir’s most highly-valued frequent flyers can benefit from Diamond tier status in reward for earning 100,000 miles or taking 60 flights a year.
Benefits include 100% bonus miles on all RwandAir flights, an additional 23kg of checked baggage and one free upgrade to Business Class per year when travelling in the Economy cabin.
Following two years of consecutive Diamond status, their tier will be automatically extended for a further two years.
To Join our Dream Miles programme today, click here.
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For further information, please contact: communications@rwandair.com
Notes to Editor:
About RwandAir
Operating from Kigali, RwandAir is one of the world’s fastest growing airlines and operates one of the youngest state-of-the-art fleets on the African continent. With a reputation for delivering a premium service to all its customers, RwandAir operates 12 aircraft with an average age of just under six years. The airline currently offers services to 25 destinations across 21 countries throughout Africa, Europe, the Middle East and Asia.
About Qatar Airways Privilege Club
Privilege Club launched in 2000 as the loyalty programme by Qatar Airways and features four tiers of membership – Burgundy, Silver, Gold, and Platinum, giving members a range of exclusive privileges and benefits that have been designed and tailored to make travelling even more rewarding.
Members can earn Qmiles when flying with Qatar Airways and with oneworld® airlines, and other airline partners, as well as with a number of financial and lifestyle partners. Qmiles can be redeemed towards a range of rewards including award flights, cabin upgrades, extra baggage, Hotel & Car Rewards and more.
Not a Privilege Club member? Join now.
Diamond status shows RwandAir has the highest levels of safety and hygiene standards across every touch point in their customer journey.
Kigali, 25th May, 2021 – RwandAir has become the first African airline to be awarded the top Diamond status rating for COVID-19 prevention measures – the highest attainable level.
The award comes from APEX Health Safety, powered by SimpliFlying, for the airline’s sustained work to ensure the highest standards of cleanliness and sanitisation for its customers and crew.
The Diamond rating positions RwandAir as the safest airline in Africa and comes after RwandAir was recently announced as the first African airline to vaccinate all staff.
APEX Health Safety, powered by SimpliFlying, sets the industry benchmark for customer-centric COVID-19 certification. It provides a scientifically-based validation system to encourage airlines to reach the highest possible standards for health and hygiene, and help restore customer confidence to fly, following the devastating impact of travel restrictions on aviation.
Each participating airline has to complete a 58-point checklist, which covers submission, verification, validation, and a quarterly review certification process.
Yvonne Manzi Makolo, CEO of RwandAir, said: “The health and safety of our customers and staff is the top priority for RwandAir, so we are delighted to be awarded Diamond status from APEX Health Safety, powered by SimpliFlying, for our COVID-19 prevention measures.
“Reaching the highest attainable level for hygiene standards is a powerful clean bill of health for the airline, and validation for all the hard work we have put in to ensure the safest possible traveller experience for our customers and staff.
“We know that restoring customer confidence to fly is critical to resume safe international travel, which is why we have undertaken a 360-degree approach to ensuring that every aspect of our operations meet the highest standards.
“From the deep cleaning and disinfection of aircraft, to automatic hand sanitiser dispensers available throughout Kigali International Airport, our hub, we have looked at every aspect of the customer journey to ensure we keep COVID-19 at bay and protect those who fly with us.
“Passengers are required to wear face masks throughout the flight, while our aircraft are equipped with HEPA filters to remove 99.9% of germs.
“With all of these protective measures in place, we are confident that customers will begin to fly once again, and travel safely both within Africa and internationally with RwandAir. As Rwanda’s doors are now open for tourism, we look forward to welcoming passengers from around the world to experience the country’s natural wonders, while staying safe and healthy.
Joe Leader, APEX CEO, said: “RwandAir has demonstrated the highest possible level of care for its customers becoming the first African airline to reach the hospital-grade Diamond level of APEX Health Safety powered by SimpliFlying’s comprehensive review.
“RwandAir proves that reaching this level of health safety does not depend upon the size of the airline, but rather the incredibly proactive steps taken for customer and staff wellbeing. We are deeply proud of RwandAir as a rising star for our entire airline industry in Africa.”
“RwandAir has made a great breakthrough in implementing their health safety strategy along the whole customer journey since the beginning of the pandemic. Successful vaccination of all staff, implementation of the robots throughout the terminal in Kigali airport that are able to tell passengers temperature and confirm whether they are wearing a mask — these measures bring RwandAir to the forefront of the aviation industry in terms of safety” said SimpliFlying CEO Shashank Nigam. “Taking such measures in ensuring health safety will help bolster trust among travellers,” he added.
The award from APEX Health Safety, powered by SimpliFlying, gives airlines a proactive role in helping resume international travel, creates a common standard for airlines for the health and safety of passengers and highlights successful aviation industry practices.
For more information about RwandAir, please visit www.rwandair.com.
ENDS
For further information, please contact: communications@rwandair.com
Notes to Editor:
About RwandAir
Operating from Kigali, RwandAir is one of the world’s fastest growing airlines and operates one of the youngest state-of-the-art fleets on the African continent. With a reputation for delivering a premium service to all its customers, RwandAir operates 12 aircraft with an average age of just under six years. The airline currently offers services to 25 destinations across 21 countries throughout Africa, Europe, the Middle East and Asia.