We apologize to all our customers affected by the recent disruption caused by technical issues affecting our aircraft.
This has led to us making a number of tactical flight cancellations and the rescheduling of a number of RwandAir services.
We’re reaching out to affected passengers to offer alternative flight options.
Check the status of your flight with the respective stations: http://rwandair.com/connect-with-us/contact-us/
Kigali, 24 November 2022 – RwandAir has today taken delivery of its first dedicated cargo aircraft as the carrier expands its fleet.
The Boeing 737-800 SF, which is painted in RwandAir’s first cargo livery, will be based at the carrier’s Kigali hub.
The new jet will allow the Rwandan carrier to further expand its cargo operation, which has been on the rise.
RwandAir will operate the new freighter to a number of key destinations in Africa and the Middle East, including Johannesburg, Nairobi, and UAE.
Yvonne Makolo, CEO of RwandAir said: “The delivery of our dedicated cargo aircraft is a huge milestone in RwandAir’s fleet expansion plans.
“Cargo is of ever-increasing importance for the aviation industry, and as a landlocked country, we recognize the importance and value of good cargo connections.
“We want to ensure that Africa is seamlessly connected to the world, driving economic growth and valuable trade deals.”
From its hub at the heart of Africa at Kigali International Airport, RwandAir is renowned for its excellent customer service where recently RwandAir won the award for ‘Best Airline Staff in Africa’ at Skytrax’s 2022 World Airline Awards, for a second successive year.
RwandAir currently operates to a variety of destinations across East, Central, West, and Southern Africa, the Middle East, Europe, and Asia.
For further information and booking inquiries, please visit rwandair.com
ENDS
For further information, please contact: communications@rwandair.com
Notes to Editor:
About RwandAir
Operating from Kigali, RwandAir is one of the world’s fastest-growing airlines and operates one of the youngest state-of-the-art fleets on the African continent. With a reputation for delivering a premium service to all its customers, RwandAir operates 12 aircraft with an average age of just under six years. The airline currently offers services to 28 destinations across 22 countries throughout Africa, Europe, the Middle East, and Asia.
Kigali, 17 October 2022 – RwandAir will launch direct flights between London Heathrow and Kigali from 6 November 2022.
The African airline has been operating flights to London via Brussels for the past five years, but from next month, these flights will be replaced with a new non-stop service to cater to demand.
The new direct flights, which are on sale from today, will operate four times a week, an increase from the airline’s current indirect thrice-weekly operation.
Flights depart Kigali each Tuesday, Thursday, Saturday, and Sunday at 23:35, arriving in London at 06:20 the following morning.
The return flight departs the British capital at 20:30 each Monday, Wednesday, Friday, and Sunday, arriving at RwandAir’s home hub at 07:00 the following morning.
Customers traveling to the ‘Land of a Thousand Hills, will experience RwandAir’s state-of-the-art A330, which offers a choice of flying in Business Class or Economy Class.
Yvonne Makolo CEO of RwandAir said: “We are excited to be launching direct flights to London, which are on sale from today, due to the popularity of our current services.
“The UK is an incredibly important market for us, and we know our customers will value the shorter flight times and increased connections that will be offered by the new service.
These direct flights will increase access for those looking to see the famous mountain gorillas, experience Rwanda’s majestic scenery, or go on a safari at Akagera National Park.
The airlines’ convenient schedule also allows for easy connections through Kigali and onto a wealth of destinations in Africa, the Middle East, and Asia.
The airline has flown between London and Kigali since May 2017 via an indirect service through Brussels, having launched flights from London Gatwick on 26 May 2017.
In 2020, after three successful years of operations, the African carrier airline decided to switch flights to the UK’s busiest airport London Heathrow, helping to improve connections for those traveling from further afield.
From its hub at the heart of Africa at Kigali International Airport, RwandAir is renowned for its excellent on-time performance, customer service, and safety. The airline has for two successive years been awarded “The best airline staff in Africa”
RwandAir currently serves 28 destinations across East, Central, West, and Southern Africa, the Middle East, Europe, and Asia.
For more information about RwandAir, or booking inquiries, please visit www.rwandair.com.
ENDS.
For further information, please contact communications@rwandair.com.
Notes to editors:
About RwandAir
Operating from Kigali, RwandAir is one of the world’s fastest-growing airlines and operates one of the youngest state-of-the-art fleets on the African continent. With a reputation for delivering a premium service to all its customers, RwandAir operates 12 aircraft with an average age of just under six years. The airline currently offers services to 28 destinations across 22 countries throughout Africa, Europe, the Middle East, and Asia.
Kigali, 24 September 2022: RwandAir won the award for ‘Best Airline Staff in Africa’ at Skytrax’s 2022 World Airline Awards.
The Rwandan flag carrier has taken home the prestigious title for a second successive year in recognition of its excellent customer service.
RwandAir was ranked first out of ten other African airlines all contending for the top spot.
The carrier’s staff – both on the ground and in the air – were praised by airline customers for their excellent service.
The African carrier also won the award for ‘Best Cabin Crew in Africa’ and ‘Best Airline Cabin Cleanliness in Africa’, completing the trio.
RwandAir CEO, Yvonne Makolo, said: “We are all very proud to have had our staff recognized for their dedication by Skytrax.
“We are delighted to know that our customers choose to fly with us and distinguish the level of quality of our service.”
The World Airline Awards began in 1999 when Skytrax launched its first global, annual airline customer satisfaction survey. They are referred to as the Oscars of the aviation industry.
Based in Kigali, RwandAir is one of Africa’s most ambitious airlines with a reputation for delivering a premium service to all its customers.
RwandAir currently operates to 28 destinations across 22 countries throughout Africa, Europe, the Middle East, and Asia.
For more information about RwandAir, or booking inquiries, please visit www.rwandair.com.
ENDS.
For further information, please contact communications@rwandair.com.
Notes to editors:
About RwandAir
Operating from Kigali, RwandAir is one of the world’s fastest-growing airlines and operates one of the youngest state-of-the-art fleets on the African continent. With a reputation for delivering a premium service to all its customers, RwandAir operates 12 aircraft with an average age of just under six years. The airline currently offers services to 28 destinations across 22 countries throughout Africa, Europe, the Middle East, and Asia.
5 days /4 nights in ORCHID HOTEL DUBAI (3 stars’ hotel)
• Starting from 951$ per person sharing
Package inclusion.
1. 4 nights’ accommodation
2. 4 breakfast per person
3. Return airport transfers from Dubai international airport
-English-speaking driver assistance
4. Dubai morning panoramic city tour: old & new Dubai tour
– English-speaking guide assistance
5. Dubai mall half-day evening tour + musical dancing fountain show
+ apple store tour (pax to return from the mall on their own)
6. Dubai Deira creek dhow cruise with dinner
– English-speaking driver assistance
7. Dubai red dunes afternoon/evening desert safari with dinner
– 4×4 vehicle tour (English-speaking driver assistance)
8 Tours/transfers on sharing with
English-speaking guide or driver assistance
9. Taxes / service charges / surcharges vat
10. UAE visa
11. Flight ticket on RwandAir
Excludes:
1. Tourism dirham city tax per room per night
2. COVID-19 insurance + departure PCR
Available at a supplement cost***
4. Anything not mentioned in the above inclusions
Blackout dates (all dates included):
09 – 12 July
Validity: 01 May – 30 Sep 2022
*5 days /4 nights in RAMADA JUMEIRAH HOTEL (5 stars’ hotel)
Starting from 1051$ per person sharing
Package inclusion.
1. 4 nights’ accommodation
2. 4 breakfast per person
3. Return airport transfers from Dubai international airport
-English-speaking driver assistance
4. Dubai morning panoramic city tour: old & new Dubai tour
– English-speaking guide assistance
5. Dubai mall half-day evening tour + musical dancing fountain show
+ apple store tour (passenger to return from the mall on their own)
6. Dubai Deira creek dhow cruise with dinner
English-speaking driver assistance
7. Dubai red dunes afternoon/evening desert safari with dinner
– 4×4 vehicle tour (English-Speaking driver assistance)
8. Tours/transfers on sharing with
English-peaking guide or driver assistance
9. Taxes / service charges / surcharges vat
10. UAE visa
11. Flight ticket on RwandAir
Excludes:
1. Tourism dirham city tax per room per night
2. COVID-19 insurance + departure PCR
Available at a supplement cost***
3. Anything not mentioned in the above inclusions Blackout dates (all dates included):
09 – 12 July
Validity: 01 May – 30 Sep 2022
Rwandair is a fast-growing national carrier of the Republic of Rwanda. It has expanded its fleet operations and has strategies to expand wings beyond Africa to be responsive to customer needs and expectations.
It is in this regard, that Rwandair is looking for potential offline GSAs to represent it in the following countries:
Mexico, Morocco, South Korea, Japan, Malaysia, Thailand, Turkey, and Argentina.
Interested companies can send inquiries to: procurement@rwandair.com such that they may be given a formal invitation.
Promo code DXB0622 with a discount of 15% (Base Fare only).
General conditions relating to the promo are listed below.
Promo code CHOGM22 with a discount of 15% (Base Fare only).
General conditions relating to the promo are listed below.
