As part of our commitment to ensuring a safe and seamless travel experience, RwandAir provides the following information regarding Monkeypox (Mpox) for various destinations. This advisory is a courtesy to keep our passengers informed about any potential health concerns and entry requirements related to Mpox in their arrival destinations. However, it’s important to note that it’s the responsibility of each passenger to stay updated on health guidelines and ensure they meet the necessary conditions before traveling.
We encourage all travelers to consult with the relevant health authorities and destination guidelines prior to their journey.
The following information is subject to change at short notice.
Kigali
Rwanda’s Ministry of Health strongly encourages the public to adhere to standard prevention measures. These include:
· Practice good hand hygiene by washing hands frequently with soap and water or using hand sanitizer.
· Avoid close contact with individuals who show symptoms consistent with mpox, such as rash, fever, and swollen lymph nodes.
· Seek immediate medical attention if you or someone you know develops symptoms suggestive of Mpox.
· Stay informed through official channels and adhere to guidance from health authorities.
Paris
Passengers traveling from the Democratic Republic of the Congo (DRC), Rwanda, Uganda, Burundi, the Republic of the Congo, the Central African Republic, and Kenya are advised to follow health precautions, such as regular hand washing and avoiding contact with people or animals infected with Mpox and with potentially contaminated objects (such as clothing, bedding or tableware used by infected people).
Lagos & Abuja
Passengers arriving in Lagos & Abuja are required to complete the Health Declaration form: https://healthapp.ncdc.gov.ng
Dear Passengers,
In light of the Presidential swearing-in ceremony scheduled on Sunday, 11 August 2024, we advise all passengers departing from Kigali International Airport to plan ahead. Please expect potential traffic disruptions around the airport due to increased security and traffic management measures.
To ensure a smooth travel experience, we recommend arriving at the airport at least 4 hours before departure time. We appreciate your understanding and cooperation during this time.
Safe travels,
Kigali, June 10, 2024 – RwandAir Cargo is launching new services to Dubai and Djibouti, both operated by its dedicated freighter B738SF. The expansion is part of the airline’s mission to connect Africa and the world.
The new routes will increase RwandAir’s cargo network to seven destinations and support their continued expansion of freighter offerings across Africa and the Middle East.
Yvonne Makolo, CEO of RwandAir: “The added destinations will support efficient and reliable connections for business and provide significant opportunities for enhanced trade between Rwanda, the UAE, Djibouti, and the rest of the continent.
As a landlocked nation, we recognize the importance of air freight in Rwanda’s economic growth across Africa and beyond.”
“Our geographic location at the heart of Africa enables us to connect every part of the continent, and we eagerly anticipate expanding this connectivity even further.”
The addition of Dubai World Central Airport (DWC) marks RwandAir’s second cargo destination in the United Arab Emirates after Sharjah. The first flight departed from Kigali today.
RwandAir Cargo will also begin dedicated freighter service to Djibouti, connecting via Dubai World Central and Sharjah starting June 17, 2024. Flights will operate twice a week on Mondays and Wednesdays, respectively.
Bosco Gakwaya, Director of RwandAir Cargo Services: “Our expansion to Dubai and Djibouti strengthens RwandAir Cargo’s role as a key trade facilitator on the African continent and is well aligned with the goals of the African Continental Free Trade Area (AFCFTA), transforming Kigali into a regional cargo hub.”
RwandAir is a vital component of Rwanda’s economy, facilitating the transportation of fresh produce, medical supplies, and other essential goods to connect and drive the diverse and growing economy of the country and continent. The new destinations will increase their market reach and allow them to offer cargo services to a wider range of businesses and consumers.
For more information, visit www.rwandair.com
ENDS
Due to a planned strike by UK Border Force officials from May 31st to June 2nd, 2024, we advise all passengers arriving at Heathrow Airport in London to anticipate long delays at immigration and possibly when disembarking from aircraft.
We apologize for any inconvenience this may cause. Please be aware that this industrial action will affect all terminals at LHR and is, unfortunately, beyond our control.
Due to weather conditions in Dubai (DXB), we’re experiencing flight disruptions to and from Dubai. Passengers are advised to check their emails regularly for updates.
Should you need any assistance, feel free to contact our support team via email at sales.dubai@rwandair.com or reservations@rwandair.com.
We apologize for any inconvenience and appreciate your understanding.
Take advantage of our Easter discount and book your flight now to save up to 20%.
Whether you’re planning a romantic getaway to Paris, exploring the vibrant streets of London, experiencing the allure of Doha, indulging in the luxury of Dubai, embracing the wild beauty of Nairobi, soaking in the cultural richness of Entebbe, discovering the bustling energy of Lagos, or venturing to any of our other exciting destinations, we’re your gateway to the world.
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*Terms & Conditions
- Discount level: Discount is off any available fare (base fare only).
- The discount applies for flights booked from Kigali to network-wide (on WB-operated flights only).
- Sales period: Immediately to 31st March 2024
- Travel period: Immediately to 10th December 24
- Blackout period: 1st July 2024 to 15 September 2024
- Advance purchase restriction: 24hrs
- Mode of sales: All modes of Sale
- No-show = USD150 (Waived if booking segment(s) is/are cancelled at least 24hrs to flight).
- Date change/Reissue fee = USD100, Fare difference shall apply.
- Refund before & after departure: Non-refundable.
- Discount code: Apply EASTER24 for up to 20% discount.
- Discount code applies to base fare only. Taxes/Fess/Charges (TFCs) are not discountable.
- This promotion is not available for groups.
Kigali, 19, March 2024 RwandAir has announced that it will relocate to Heathrow Terminal 4 to provide an improved customer experience for passengers travelling to and from Rwanda.
This decision is part of a series of changes implemented by Heathrow Airport’s operators to streamline operations at the busy airport
Premium passengers travelling through Terminal 4 will have access to the Plaza Premium Lounge’s selection of freshly prepared hot and cold food, a fully tended bar, and shower facilities with amenities.
RwandAir began operating flights from Heathrow Airport in October 2020 and currently offers six direct flights per week to Kigali, the capital of Rwanda.
Simon Rickman the regional manager for the UK and EU said: “The relocation to Terminal 4 will improve our operations and customer service, as we prepare to operate daily flights from Heathrow starting April 29th.
“Our customers will appreciate easy access to every gate at Terminal 4, resulting in a seamless service with shorter walking times starting April 3rd”
RwandAir currently serves 24 destinations across East, Central, West, and Southern Africa, the Middle East, and Europe.
For more information about RwandAir, or booking inquiries, please visit www.rwandair.com
ENDS
For further information, please contact: communications@rwandair.com
Notes to editors
About RwandAir
Based in Kigali, RwandAir is the national airline of Rwanda and one of the world’s fastest-growing carriers. It has a modern fleet of 14 aircraft, including a freighter servicing 24 destinations across Africa, Europe, and the Middle East. The airline has a reputation for delivering a premium service to all its customers, while also promoting Rwanda’s tourism and trade industries.
About Heathrow Airport
London Heathrow is the busiest airport in the UK, serving millions of passengers annually and offering flights to 214 destinations across 84 countries. Recently refurbished, Terminal 4 was opened by Prince Charles and Princess Diana in 1986.
RwandAir will suspend flights to and from Mumbai effective 15 March 2024.
Passengers holding RwandAir tickets after this date are advised to contact us or their preferred travel agents for refunds or rebooking options.
For rebooking or refund inquiries, please contact us at reservations@rwandair.com.
We sincerely apologize for any inconvenience this may cause.
To help you prepare for your upcoming flight, we’d like to provide guidance for arriving at the airport before your departure.
Check-in counters close 60 minutes before departure for domestic flights and 90 minutes before departure for international flights.
However, passengers are kindly advised to report to the airport 4hrs before departure.
Passengers are required to ensure they have all relevant travel documents including valid visas and a yellow fever vaccination certificate
Kigali, 17 April 2023: RwandAir has today launched new direct flights to the dazzling French capital of Paris for the first time.
Now customers can fly with RwandAir on the only direct service between Rwanda and France as the airline accelerates its ambitious growth strategy and adds a 25th destination to its route map.
The new flights to the ‘City of Light’, will operate three times a week, giving customers easy access to one of Europe’s most stylish and exciting cities, as well connecting France with Kigali, in the heart of Africa.
Flight WB700 departs Kigali each Tuesday, Thursday and Saturday at 00:30 am, arriving at Paris Charles de Gaulle Airport at 9:00 am the same morning.
The returning flight WB701 leaves Paris at 9:30 pm each Tuesday, Thursday and Saturday, arriving at RwandAir’s home hub at 6:00 am the following morning.
Yvonne Makolo, CEO of RwandAir, said: “The launch of our first-ever flights to Paris is an exciting development in RwandAir’s continuing expansion and a testament to the importance of French-Rwandan relations.
“France is a major market for RwandAir as we connect the continents of Africa and Europe through our home hub in Kigali with this new direct service to Paris, one of the world’s top tourism destinations.
“French travellers can look forward to a warm welcome onboard on our inaugural flight today and for many more years to come as we deepen the ties of friendship and fraternity between France and Rwanda.”
Customers flying to France from Africa will now be able to reach Paris via Kigali in under 8 hours and 30 minutes, giving them more time to explore the city’s incredible atmosphere, amazing culture and iconic sights.
The new three times a week service will also open access for travellers from France directly to the heart of Africa to explore Rwanda’s magnificent scenery and wildlife, including its beautiful national parks and world-famous mountain gorillas.
RwandAir’s Kigali hub also provides quick connections to its extensive network of flights reaching across Africa to countries such as Ghana, Kenya, Nigeria and South Africa.
RwandAir is renowned for its excellent on-time performance, customer service and safety.
It also has one of the youngest fleets on the African continent with 13 aircraft including three wide-body Airbus A330s.
Rwanda has ambitious plans to double its fleet over the next five years and move to its new home at Bugesera International Airport, which is being built to handle one million passengers and 150 million tonnes of cargo a year during its first phase of operation.
For more information about RwandAir and to book flights, please visit rwandair.com
ENDS
For further information, please contact communications@rwandair.com
Notes to Editor:
About RwandAir
Operating from Kigali, RwandAir is one of the world’s fastest-growing airlines and operates one of the youngest state-of-the-art fleets on the African continent. With a reputation for delivering a premium service to all its customers, RwandAir operates in 25 destinations in Africa, Europe, the Middle East and Asia.