Kigali – September 18, 2020 – RwandAir will resume flights to and from London and Brussels to Kigali from October 3, 2020, as it reinstates its passenger network.
The resumption of European services will see the leading African carrier switch its UK operations from London Gatwick, with commercial flights to the Rwandan capital now departing from London Heathrow for the first time.
The inaugural RwandAir service from Kigali to Brussels and London Heathrow will depart on October 3 at 1:00 AM local time and operate using an A330 twin-aisle aircraft.
Flights will initially resume on a twice-weekly basis, before increasing to three-times-weekly from October 25, reconnecting the UK with Rwanda for passenger and critical cargo operations.
Yvonne Manzi Makolo, CEO of RwandAir, said: “Now travel bans and restrictions are being relaxed, we can once again resume flying to and from London and Brussels, and look forward to welcoming customers flying from Europe back to RwandAir.
“We have been operating cargo and repatriation flights from London Heathrow during the pandemic and we are now delighted to operate scheduled passenger flights for the first time into and out of one of Europe’s premier airports.
“The move will significantly benefit customers flying into Heathrow from other UK cities who then wish to fly on seamlessly to Rwanda and other parts of Africa. It has never been easier to reach Kigali or cities such as Nairobi, Entebbe, Lusaka and Harare for passengers travelling from London.”
From March 20 through to July 31, RwandAir suspended all flights from Rwanda, with the exception of freight-only flights to China, to carry critical medical supplies to fight the COVID-19 pandemic as well as other essential cargo.
Since August 1, the airline has gradually resumed commercial flights across its global network, including select African routes, as well as some long-haul destinations such as Dubai.
RwandAir has been working hard to prepare for the return of its customers from around the world, and has published a Five-Step Health & Safety Guide to ensure a clean and secure welcome back on board.
As it ramps up its passenger operations, RwandAir will continue to keep its schedules under constant review, so it can respond quickly and responsibly to customer demand – as well as the changing COVID-19 situation for travel.
For more information about RwandAir, please visit rwandair.com.
Kigali – July 23rd, 2020. RwandAir, the Rwandan national flag carrier, will resume commercial passenger services from 1st August 2020.
Flights will restart with select African routes where travel restrictions have been eased and borders have reopened.
Flights to the airline’s long-haul destination of Dubai will also recommence with a 3 times a week service and more destinations will gradually be added to the network as countries continue to lift travel restrictions.
The airline temporarily suspended commercial flights on 20th March 2020 in the wake of the COVID-19 pandemic.
Customers can check the full schedule of available flights on www.rwandair.com
Yvonne Manzi Makolo, RwandAir CEO, said: “Now travel bans and restrictions are being relaxed, we can once again resume flying and look forward to welcoming our highly-valued customers back to RwandAir.
“We want to ensure our return to flying matches consumer demand as the world adapts to travel in the post-COVID-19 world, where the health, safety and security of our customers and staff will continue to be of paramount importance.
“As we adjust to the ‘new normal’, our strict new health and hygiene measures will keep customers and our ground and on board crew safe”.
RwandAir has been working hard to prepare for the return of its customers, and has published a Five-Step Health & Safety Guide that can be found on http://rwandair.com/information/prepare-to-fly/five-step-health-safety-guide to ensure a clean and secure welcome back on board.
As RwandAir ramps up passenger flights, the airline will react quickly and responsibly to changing demand, as the world combats the coronavirus outbreak.
Schedules will be kept under constant review to adapt to travel restrictions in different countries.
Customers are recommended to book and check-in online through rwandair.com.
For further booking and rebooking information, please contact us online at reservations@rwandair.com, call at +250 788 177 000, or contact us through travel agents and tour operators.
For more information about RwandAir, please visit rwandair.com
ENDS
For media enquiries, please contact us at: communications@rwandair.com
Notes to Editor:
About RwandAir
Operating from Kigali, with its hub at the heart of Africa, RwandAir is one of the world’s fastest growing airlines and operates one of the youngest state-of-the-art fleets on the African continent. With a reputation for delivering a premium service to all its customers, RwandAir operates 12 aircraft with an average age of just under six years. It offers services to 29 destinations across 24 countries throughout Africa, Europe, the Middle East and Asia.
Kigali, July 1st, 2020 – Rwanda’s borders remain closed to commercial flights in order to curb the spread of Covid-19. RwandAir will therefore extend the temporary suspension of passenger flights until travel restrictions are lifted.
Customers holding RwandAir tickets can take advantage of our flexible fare policies which include rebooking at no extra cost, travel vouchers, one name change, extension of ticket validity and many more. Further details can be found on our website.
Affected customers may contact RwandAir via reservations@rwandair.com or their travel agent if their booking was not made directly with the airline.
Further updates will be provided after 15 days.
For more information about RwandAir, please call us on: (+250) 788 177 000
For media enquiries, please contact Paul Charles/Michael Johnson via rwandair@pc.agency
Kigali, June 17, 2020 – Rwanda’s borders remain closed to commercial flights in order to curb the spread of Covid-19. RwandAir will therefore extend the temporary suspension of passenger flights until the restrictions are lifted.
Customers holding RwandAir tickets have the option to rebook with the airline and fly at a later date at no extra cost or request for a travel voucher if they are not sure of their travel dates.
Affected customers may contact RwandAir via reservations@rwandair.com or their travel agent if their booking was not made directly with the airline.
Further updates will be provided after 15 days.
For more information about RwandAir, please call us on: (+250) 788 177 000
For media enquiries, please contact Paul Charles/Michael Johnson via rwandair@pc.agency
Kigali, June 03, 2020 – Rwanda’s borders remain closed to passenger flights in order to curb the spread of Covid-19. RwandAir will therefore extend the temporary suspension of passenger flights until the restrictions are lifted.
Customers holding RwandAir tickets have the option to rebook with the airline and fly at a later date at no extra cost or request for a travel voucher if they are not sure of their travel dates.
Affected customers may contact RwandAir via reservations@rwandair.com or their travel agent if their booking was not made directly with the airline.
Further updates will be provided after 15 days.
For more information about RwandAir, please call us on: (+250) 788 177 000
For media enquiries, please contact Paul Charles/Michael Johnson via rwandair@pc.agency
Kigali, May 19, 2020 – Rwanda’s borders remain closed to passenger flights in order to fight against Covid-19. RwandAir will therefore extend the temporary suspension of passenger flights until the restrictions are lifted.
Customers holding RwandAir tickets have the option to rebook with the airline and fly at a later date at no extra cost.
Affected customers may contact RwandAir via reservations@rwandair.com or their travel agent if their booking was not made directly with the airline.
Further updates will be provided after 15 days.
For more information about RwandAir, please call us on: (+250) 788 177 000.
For media enquiries, please contact Paul Charles/Michael Johnson via rwandair@pc.agency
RwandAir operates repatriation flight WB701 for Rwandan citizens and legal residents of Rwanda every Fridays from London Heathrow and Brussels;
– Departure LHR-KGL at 12:00
– Departure BRU-KGL at 15:30
To book your ticket,contact reservations@rwandair.com
Kigali, May 6, 2020 – Rwanda’s borders remain closed to passenger flights in order to curb the spread of Covid-19. RwandAir will therefore extend the temporary suspension of passenger flights until May 15th, 2020 when further updates will be provided.
Customers holding RwandAir tickets for flights during this period have the option to rebook with the airline to fly at a later date.
All change fees will be waived, giving customers more flexibility to delay their travel.
Affected customers may contact RwandAir via reservations@rwandair.com or their travel agent if their booking was not made directly with the airline.
For more information about RwandAir, please call us on: (+250) 788 177 000.
For media enquiries, please contact Paul Charles/Michael Johnson via rwandair@pc.agency
Rwandair has acquired the necessary slot to land at London-Gatwick tomorrow, 20th March, in the morning. Consequently, it will be operating its last flight to Brussels and Gatwick at 01:00am tomorrow morning out of Kigali.
It will depart from Gatwick and Brussels for Kigali tomorrow at 11:00am and in the afternoon at 02:00pm, respectively, arriving back to Kigali at 10:30pm just ahead of the lockdown.
This follows RwandAir’ s recent decision to temporarily suspend all commercial passenger flights for a period of 30 days, beginning at 11.59pm on Friday, 20 March 2020, as part of the global fight against the spread of the Covid-19 coronavirus.
All customers that were due to fly on services set to depart on Saturday, 21 March and on following days are strongly advised to get their tickets re-issued at reservations@rwandair.com and dedicated ticketing offices.